09/16/09

Great food, horrible service

by MCA CHI

I've been to Ping Pong three times now with friends, and enjoyed the food every time, but each time the service was awful. The wait staff each time were hanging out in the back chatting, fluffing their hair, and trying to look "cool" in spite of people staring and waving at them from the tables. Each time when we finally got our food, our server disappeared for the rest of the visit. To get additional drinks or items we had to walk up to the bar or host to request them. My suggestion is to dump the "pretty boy/girl trendy 20's" servers and put some friendly attentive people on the floor. I'd rather be served by a competent server than someone that's trying to play "the scene".

That being said, if you can put up with the "bimbo" quotient, the food is excellent and interesting.

• Pros: Excellent food, fun atmosphere, reasonable prices
• Cons: Wait staff can't be bothered with you...

08/02/09

Shady business

by KenSchmidt

The restaurant cancelled our order because they siad we were outside their delivery zone. We are clearly in their delivery zone. The manager was rude and hung up on me. Not a place where customer service is a priority. Eat there at own risk.

• Pros: NONE
• Cons: Cancelled our order and did not tell us

04/14/07

All show, no go.

by daisydaisy

They use sugar in the Hot & Sour Soup, Tuna Appetizer, Cucumber Salad! I'm sure of this. It's not tasty at all. Their Pod Thai was mediocre; Bulgogi only so-so. They offer absurd chocolate Fortune Cookies. There is nothing authentic at this place. It's all show, no go.

• Pros: None
• Cons: See review