Sheraton Chicago Northwest

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(847) 394-2000

3400 W Euclid Ave
Arlington Heights, IL 60005 42.088437 -88.0235

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Last updated 6.05.10

Category:

Hotels & Motels, Weekend Getaway Hotels, Resorts, Corporate Housing, Ski Resorts, Lodging, Boutique Hotels

Payment Methods:

American Express, Diners Club, Discover, Visa, MasterCard

Hotel & Motel Amenities:

Hotel Pool

Lodging Special Features:

Pet-Friendly

Other Locations:

What People Are Saying About Sheraton Chicago Northwest

Featured Review

Nathan Stull

Contributor

In Short – Each room features a large desk and Sweet Sleeper bed with a custom plush-top mattress, fleece blanket, duvet and five fluffy pillows. Rooms come with a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and mini-bar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks. Kids under 17 stay free; call ahead regarding baby-sitting services for younger ones.

Editor's Tips

The Extras:
On a low-carb diet? The hotel features a complete line of high-protein, low-carb room service offerings and to-go snacks from no-crouton Caesar salad and seared salmon to no-bun burgers and no-flour chicken wings.
ambiance
100.0% positive
  1. elegant, comfortable, great location
1 Star Rating: Poor

05/10/09

UNIDENTIFIED CRITTERS

by cincinnati1 at Citysearch

I stayed at this Hotel 5/3/2009 and it was a HORRIFIC EXPERIENCE.

I was eaten up by "BED B**S". I went to the management for help and was rudely refused.

I asked for my money back for my stay there and was refused!!!

I asked for a copy of the incident report that the HOUSE KEEPER made when she came to my room and collected several "UNIDENTIFIED CRITTERS" off my bed and pillow and I was refused a copy!!!!

Asked for the General Manager number or email,was refused!!!

I had to call the police of Arlington Heights-Chicago Health Dept. and their TV Station to get any HELP.

Later after driving 5 hours back to cincinnati,scratching and itching and in tears. I called and reported this incident to the CHICAGO HEALTH DEPT. that later determined that the "UNIDENTIFIED B**S" were BED B**S.!!!!!!!

  • Pros: THIS HOTEL HAS POOR CUTOMER SERVICE SKILLS
  • Cons: POOR MANAGEMENT SKILLS
1 Star Rating: Poor

02/08/09

Don't waste your money

by Marie0525 at Citysearch

Absolutely terrible. The staff is unfriendly, there were constant waits for elevators no matter what time of day, the waterpark is mediocre at best. The hot tub was constantly filled with unsupervised children. The in-room movie rental service did not work because "too many guests were using it". They do not limit the number of guests per room and if you happen to get stuck next to a room full of screaming children, they do absolutely nothing to control it when you complain. This place is a giant waste of time and money!

The Details on Sheraton Chicago Northwest

Place Categories:

  • comfortable great location
  • full room
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