Recommends

iowagirl2

Joined 6 years ago

wimberly is a great stylist. Wimberly is a fantastic stylist. She is very skilled in short hair cuts. I just had my hair cut by her, and I am hooked. She cut my hair exactly liked i wanted, and she is very friendly and professional. The service was great, I highly recommend her if you want a great haircut and style

Doesn't Recommend

saffronone

Joined 6 years ago

Was I in the wrong salon?. I am so surprised at all of the positive reviews! I moved to Chicago almost three years ago and finally worked up the nerve to trust someone with my long, naturally curly hair. Since I don't have any girlfriends with similar hair, I went online and did quite a bit of research. Hoping to find a new, permanent salon I booked an appointment to get my hair washed, deep-conditioned and trimmed. I explained that I was looking for someone with experience doing curly hair who could give me some styling tips to keep my curls in place at home. Now, I understand there are the master stylist and the less experienced ones, but considering the price, ALL of the stylist should be fairly skilled. The young lady I was booked with had to ask another stylist several times what she thought would work best and then how to do it. Apparently, she couldn't do what the other stylist recommended so she rinse the product out of my hair so she could "start over." The result was disappointing, and I couldn't help thinking "I paid $100 for this." The only reason I gave them any stars at all is because she was sweet and tried to be professional.

I was even willing to give the salon another chance so when my mother wanted to do something nice for me and give me a gift certificate to a salon, I told her to call Honey Child. She said the receptionist was extremely rude (she called twice and was told they were extremely busy and she would have to call back) and the receptionist made an obnoxious comment when my mother asked if she could pay any way besides credit card.

Like another reviewer said, I will definitely do my part to let everyone know: Honey Child isn't all that sweet.

Recommends

msb1978

Joined 6 years ago

Great Customer Service. Overall this location is about a 7 out of 10 for salon appearance. As for the stylist I would say they rate a 10/10 for service. The stylist were phenominal. Now on the other hand, when you expect to pay as much as

the salon charges, you expect a certain amount of quality in a salon. I just didn't get that elite feeling of a salon, like I expected. Erica and the colorist Maya were great. They can lay some hair, and are very professional at what they do. Sadly to say, parking is horrible!

Recommends

lynnsmith07

Joined 6 years ago

Amazing spa service!. i had a pleasant experience starting with the initial phone call! the lady i spoke with was super sweet, and on the day i came in, everyone greeted me and was very friendly. i loved the mojito scrub and came out so relaxed i couldnt rememer my own name! They will definitely see me again soon!

Recommends

isabelle24

Joined 6 years ago

Not Professional.. The first telephone call i made to this salon was the dealbreaker, whoever was on the other end of the line was probably on a mission to put off potential clients.She lacked telephone ettiquette.l did not have to step into the salon after that conversation.l had a perfect idea of what i was going to experience.

Recommends

flosbaby

Joined 6 years ago

My Spa Experience. Great customer service began with my phone experience. Knowledgable staff helped me choose the perfect pedicure and massage to start my summer. Tia did a fabulous job on my feet and and when I smudged the same toe twice, Lisa did a fabulous job fixing it.

Next I had Daniel for my massage and his hands were a Godsend!! He's my new angel:) I've had massages at MANY places and this massage was hands down (no pun intended) the best massage I've EVER had. He was very careful not to smudge my toes. I look forward to my next experience at Honey Child!

Doesn't Recommend

vivi4453

Joined 6 years ago

A HORRIBLE WAXING and PEDICURE experiance compounded by ABHORENT MANAGEMENT!!!. I have to begin by saying I have been (along with SEVERAL referrals) a client here for over 5 years, just for Pedicures. In the last year the turnover in nail technicans is a little unsettling. The only person left I would let touch me is MIA. I recieved a pedicure last week that not only left me with toes looking they were polished by a fourth grader, but enough frustration to prompt me to sign up with City Search and write this review. I also went for a brazilan wax ( which I have been doing for the last 12 years). RHONDA was not only terribally slow but OVERWAXED my bikini line. While happening it was more painful then normal but just thought I was having an off day. I left after my services, did my errands and went to go to the gym. I changed my clothes and was shocked to find why I was in so much pain. I was OVERWAXED. She went over the same are TOOOO many times and my skin was raw and ripped off. When I looked closer at my toes the polish had seperated ( which is what happens when you don't remove all the oil from the nail before polishing). It was so horrific I called two of my gf's over to witness. I decided to do something I NEVER have done and call the salon the next day. The inital call was not even for a refund, however I went in and they examined my bikini and toes. I was told my money would be refunded and I was more then kind . Then I recieved a call from the RECEPTIONIST, not even the owner telling me that they would refund my waxing but only 10% of my pedicure, she actually left it on a voicemail and didn't have the professionalism to speak to me directly. I called back and exlained how long I had been a client and said that was unacceptable. I requested to have the owner call me, that was one week ago. I have recieved NO RESPONSE since. NOt only did they lose a customer of five years but EVERYONE I know, and I have made it a point to inform every woman I come in contact with. I am BEYOND insulted. Thank god for word of MOuth!!!

Recommends

thirdcoast4

Joined 6 years ago

stick with body treatments and facials. I visited Honey Child for almost a full day because I was redeeming a certificate for a spa package which included a massage, facial, manicure, and pedicure. I also added an eyebrow wax as well. I had two experiences that were just as different as the settings they were in. First, on the bottom floor of the spa, there were the rooms for massages and facials. My masseuse and esthetician were absolutely wonderful. The masseuse took the time to make sure I was comfortable every step of the way, checking the pressure he was using and asking about trouble spots. My esthetician was very knowledgeable and made sure to cater to the unique features of my skin. She did a great job with my facial, extraction, and eyebrow wax, and she gave me some extra tips on daily care. However, when I moved on to the top floors for my manicure and pedicure, the service changed completely. I have had many pedicures before, and this time it hurt! Also, she was going to fast with everything and did not bother to clean up the extra nail polish. In the end, the polish barely lasted a few days before it all chipped (both on my feet and hands). Therefore, my suggestion would be to definitely go for a massage and facial, but find somewhere else for your nail work!

Recommends

ra01

Joined 6 years ago

Love this Place! For Bikini Wax, Daina was GRADE A. Having hearing about Honey Child for years, I went for my first bikini wax there after reading all of the reviews here....I was nervous about how painful it would be, but I felt at ease as soon as I walked in because it was such a nice, relaxing, beautiful atmosphore. Daina, the lady who did my wax was GREAT. She was so nice, personable, and made conversation with me so that i wouldn't be thinking about her ripping my hair out from my most sensitive area. Yeah it hurt, but no where near as bad as I thought..(take aspirin before you go). The pain didn't last at all, and the bumps were gone by the time I got home. I was very satisfied, I Highly recommend asking for Daina if you are doing waxing, she will make the experience as enjoyable as possible! I'm going back later this week for for the spa services...I can't wait!

Recommends

raddison

Joined 6 years ago

amazing skills.. I've had several different experiences with waxings before....Although none were bad, I had no idea what I was missing until I tried Diana. She gave me the best bikini wax ever! Diana made me feel completely comfortable in a situation thats very akward. Waxing is obviously not going to be painless, but with Diana my mind was kept off the pain....she was very quick....very efficiant...and so sweet. Diana has a client for life. You have to try her!