The staff is less than helpfull.
I am a shopper and worked retail for years. It is always upsetting to me to go to a store and find salespeople that treat you as if you are bothering them. Some of the staff here is of course great, but I actually have stopped shopping here, twice due to service issues (I gave it a second chance). The clothes are inexpensive, but good for a season. They do not hold up from season to season.