Sundek Of Illinois Inc

Terrible Customer Service. We used Sundek for resurfacing our pool deck. After they were finished we noticed several small areas that needed additional work. We called and requested Jake contact us. He would never return any of the calls. After 6 or 7 seven attempts we gave up. I could not recommend them to anyone who cares about customer service especially after the sale.…

Love my new patio!!!. We had our front porch and walkway done by Sundek about 6 years ago. It still looks amazing and we get sooo many compliments on it! We had such a good experience that we called our salesman, Jake, back when we decided to redo our back patio this summer. Jake called us back promptly, came out to look at what we had and talk about what we had in mind, and we are sooo happy with our new patio now that it's finished! We love it and couldn't be happier with our total experience. Call them! A++++…

Don't bother. We had them resurface our pool deck about five years ago and they did a great job. I noticed a few spots that chipped this fall and called Jake in September. He never returned my call. I have called twice this past month and he did not return my call. When I asked the reception Joyce why calls are not returned, she replied they are very busy. My response to her was if I ran my business like they run theirs, I would be out of business.…

OUTSTANDING SERVICE AND PRODUCT!. I'm not sure about the previous reviews, but we had FIRST CLASS service with Sundek of Illinois. The sales guy, Jake, returned all of our phone calls in a timely manner, and came out to see us within a few days of our initial call. The product is A+ and so was the service. The workers were profiessional and diligent in applying the product. Every person that comes over to our house compliments us on our walkways and our back porch. Everyone LOVES it and they ask where we got the product. Ignore the poor reviews and see for yourself!…