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Douglas Automotive

7218 Virginia Rd Ste B, Crystal Lake, IL | Map it  

60014 42.223901 -88.324501

(815) 356-0440 | View Website

  • Hours

    Mon-Fri 7:00 AM-6:00 PM,Sat 7:00 AM-5:00 PM,Sun Closed
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Reviews for Douglas Automotive

Jscott

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 10 months ago
1.0
July 24, 2011

Do Not Bring your car here!!! Horrible Experience. First I got a coolant flush and my thermostat done. When I got vehicle back my radiator and overflow tank were bone dry. I brought this to their attention and they admitted no fault and chalked it up to a "belch". OK, no big deal. Went to Auto Zone bought coolant and filled it up myself. Then a few moths later I had my intake done. After noticing my car was driving funny I cracked my hood and noticed my car was leaking fuel due improper installation of an O ring. The next day my check engine light went on and I brought it in. Once again they admitted no fault and didn't acknowledge the fuel leak. They said it was due to an oxygen sensor, but when I got my car back the fuel lead was magically gone. Well a couple weeks later I brought my car into my dealership and they informed me that my oxygen sensor was bad and they couldn't replace under my warranty because the one I had Douglas replace was faulty! My car ran like a dream until I brought it in to this place and now I'm going to trade it in because of all the bad work these guys did.

Jay - LITH

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