Bertucci's
Highwood, IL 60040-1720
Phone: (847) 432-6663
User Reviews for Bertucci's
03/30/2008 Posted by carbern
I could not agree more with the previous review. I have never been treated so poorly by a wait staff and the manager (or maybe he was the owner) in my life - it was like they were doing US a favor by providing food for us. I have never written a bad review about a restaurant but this place deserves it on so many levels. My husbands steak was about as dry as a steak you would get a place like Fridays or Chilis - ordered medium rare but came out medium well...no attempt to correct the problem. I could go on forever but bottom line - don't go here!
Pros: NONE
Cons: worst service ever
08/31/2006 Posted by kkess
My husband and I never complain at a restaurant. We view it as an evening out....It was our first and last time ever dining at Bertucci's in Highwood. Our waitress was rude. The hostess/manager/owner? was rude and unhelpful. Our service was terrible. We were there for 45 minutes before we got served our salads, not to mention, two couples sat down after us, ordered and got served their salads before we even ordered! I would not waist my time there. There are many other Italian restaurants in the area that are much more worth it!
Cons: Terrible service
