Lin-Mar Motors

Recommends

nanigrumps

Joined 2 years ago

Great service all the way around. On time and helpful.. We were rear ended and have not had such an experience in the past. Our ins. agent suggested Lin Mar and we called and they took over and did a great job both in repairing and servicing our needs.

Everything was done in a timely and professional manner.

We have recommended their service to others.

Doesn't Recommend

TheHonestTruth

Joined 2 years ago

Cronyism at its Best. I was in an accident in WIlmette. I live in Chicago, though. When Lin-Mar arrived on the scene, I explained that I didn't want them to tow my car all the way to Morton Grove. He dismissed my concern, was condescending, and claimed that my insurance would cover the tow to and from Lin-Mar.

My company only covered one way, so I had to pay the excessive bill they said I owed. Not only that, but they kept me on hold for literally half an hour while I was trying to find a way to pick up my car.

They refused to accept my faxed consent so that I could have another company pick up my car. She said that they would call me back after that extensive time even though she admitted that because I couldn't travel out to Morton Grove, they would charge me another $40 because I would get there even a half an hour after five.

Despite this horrible customer service, unreasonable system, and overall rudeness--this company has a contract with the Wilmette police. Although I explained to the police that it would not make sense to tow my car all the way to Morton Grove, both Lin-Mar and officers towed my car without my consent. This is by far the most absurd instance of cronyism. A police officer will say that your car is a security risk, even though it is on a side street and in a space that would be a parking space and then send your car along to their favourite towing company which sends the money back to Wilmette's boys in blue. Do not give this company any of your business, ever.

Recommends

AL2273

Joined 3 years ago

LIN-MAR MOTORS IS A GREAT COMPANY. Lin-Mar Motors is a great company to do business with. Everyone is very nice & helpful . The owner Ron Lundin Sr. is a great man and a pillar in the community. I love Lin-Mar Motors.

Recommends

srm555

Joined 6 years ago

Excellent quality work. My Lexus GS has been struck twice by trucks-once when I was stopped in traffic and once in a parking lot-- with damage more than minor. Both times I brought it in to Lin-Mar. They do excellent work and the car was finished on time with no hassles.