Palatine >Salon Lorrene
“Sharon goes out of her way to make sure every visit is a comfortable and satisfying experience.”
“Salon Lorrene is a breath of fresh air!”
“This salon is a great place to go because once you walk in the door they treat with a lot of attention and friendliness.”
“Moving to Colorado 6 months ago, there is nothing to compare so I return to Palatine for their great services.”
“The staff is wonderful - all friendly and helpful.”
“And the staff was incredibly RUDE, all they care about is making money and not giving good service in return.”
“In the end, it's the best color and cut I've had in a long time.”
Price will be more than expected.
Went here for the first time at the beginning of November. Website says men's cut and style starts at $24.I was charged $33 by the girl at the front and she didn't say anything about it so I think its safe to assume that $33 is their actual price. Consultation is free so there wasn't any special up charge for being a first timer. Never asked for anything special when I booked the appointment so don't know why I was charged 37% more than I was expecting. If you don't mind being surprised when you pay then this is a great place for a haircut. Just remember to bring some extra money if paying with cash. You'll need it.
On a separate note Vanessa was awesome and knows everything about hair. She told me exactly what she was doing and gave me a few options to consider for what I was looking for. Unfortunately I won't be going back.
I am glad you liked Vanessa so much! She is an amazing stylist. She has had extensive training and many years as a stylist. I am sorry you were surprised by our pricing, but it does state starting at $24. We have a wide range of experienced stylists, so our pricing reflects that experience. We train our staff in house and grow- promote them through the ranks! I appreciate the feedback and will make sure we are checking with new clients regarding pricing.
Great Salon, especially Kim!. Salon Lorrene has very friendly staff that all care about their clients. I needed a new stylist and a friend told me about the salon a fews years ago. Now, I will never go anywhere else. I go to Kim, she is a great stylist and I would recommend her to anyone looking for a good result! I don't trust anyone else with my hair!
USE A COLOR GUARD!. I have only one complaint about this place. They do not use any type of color guard for the hairline...and it takes me several weeks to get the color off my hairline and around my ears! It looks really bad & obvious because I have light skin. I can't understand why a color salon would not use this type of stuff. I know it exists.
Thank you for letting us know! We of course carry a color guard, but not everyone likes to have it on their skin, and not all colors / skin types stain. If you have skin that stains, please feel free to let your colorist know at ANY salon. We are all happy to accommodate our guests and want you to be happy and feel beautiful with your service results. I apologize for this inconvenience.
A wonderful Place!. They have great spa treatments (facials, waxing, massages) plus wonderful haircare professionals. The atmosphere is relaxing and the staff is helpful and efficient. It's a joy to go there.
Great Place for Spa Treatments. I have only used this salon for spa services but if the rest of the services are like these, I should be going there for everything. Although it can be busy (and I usually have to book in advance with my favorites), the staff is always friendly and courteous and do their very best to accommodate my crazy schedule.. I have had facials, waxing, pedicures and massages here. I most frequently see Diana for facials and waxing; she is meticulous, pleasant and knowledgeable - certainly the best experience that I have had with these types of spa services. But, I have had excellent experiences with other spa staff as well. Each service provider makes a concerted effort to fashion my treatments to my individualized needs. The envioronment is soothing and confortable. I always leave this salon in a better mood than when I arrived.
Pamper with care. Really love the salon, all the people are friendly and helpful. I have had a few facials and other treatments which were all wonderful, the best I have ever had! Also enjoy the hair care. Great place for gift certificates or even a personal treat!
Love the Facials (and I am a straight guy). I have had a few facials, and being I am a guy it is difficult for me to express how wonderful they are. I am very secure in my masculinity, that being said. I have had Diana perform my facials every time, and I come home felling refreshed, and my mother even comments on how nice my skin looks. Men do not be bashful, go see Diana and she will help you with all of your complexion needs. She has told me what to do to help my skin, and I even exfoliate every other night. Diana also got me to stop using such oily soaps and turned me onto the Dermaolgica line. My skin looks great and feels great too. Tell one, tell all, that Diana at Salon Lorrene is the best at her profession. Would recommend again and again. Thanks for taking great care of my great looking skin.
I LOVE SALON LORRENE. I have been a faithful client of the salon for as long as its opening, 10+ years, and have previously known some of the professionals working there while they were employed elsewhere, before its establishment. They have ushered me through many hairstyles; big, long, short, permed,colored, highlighted, and now, my natural gray. I receive countless compliments from friends and total strangers on my hair! On occasion, I have had facials, manicures and pedicures. I have ALWAYS left thrilled with the results of all their services. They work hard to keep up to date with the latest styles and techniques - they are professional, friendly and really care about us, their clients. Give them a try and you won't be disappointed!
BAAAAAAD!. I went here because I saw it on my way home and guessed it looked good. The facial was terrible, the girl didn't even ask me what I wanted and just kept playing with my skin. And the staff was incredibly RUDE, all they care about is making money and not giving good service in return.
lovely atmosphere. i love salon lorrene, i love the people there and when you walk into the salon you know that you are going to be taken care of by all the staff. they go out of their way to make the client feel comfortable!
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