In my opinion I am not sure were these reviews came from because from my perspective their license to hold scissors should be revoked. I went there for a simple hair trim. My hair is long well used to be, down to my waist, I went with the simple request to trim 1 inch straight across the back; what I walked away from there with was completely different.
What I got was first a bow like cut, long in the middle shorter on the sides, I complained and the "stylist" asked me to stand up, and without any protection from hair clippings the "stylist" cut again. This time crooked. I gave up paid, yes I paid and ran out of there.
Ended up losing a total of 4 inches from my hair length to fix the mess this "stylist" (I am using the word stylist very loosely here) made.