Fireplace & Chimney Authority
Last updated 7.10.09
Failed to deliver work - Poor quailty work - Bad CS
by reviewer1717 at Citysearch
They way they handle complaints is. You take it or leave it. You are on your own.
- Pros: None
- Cons: Many
Response to "Absolutley Horribleā"
by merchant200371 at Citysearch
Fireplace & Chimney Authority, Inc. is writing this in response to the two negative reviews we have received. These reviews are not from customers of ours but are linked to a competitor who finds the need to bash us on the internet to try and gain business. We have never written a false review ourselves and our workers are respectful and courteous and would never overestimate a job and "peel" out of a customer's driveway. Our managers are also respectful and courteous and would never speak to a customer in the manner in which the review on Citysearch suggests. Instead of internet reviews being the deciding factor, if a new customer is interested we will gladly give customer references for you to call and get real reviews of our work. Thank you.
Absolutley Horrible
by Jredmen13 at Citysearch
I had these guys t my home for a chimney cleaning and instead the kid walked around the house, went up on the roof, and came down with a $4230 estimate. He stated the chimney was unsafe and demanded we have it fixed immediatly. I told him to leave my home and he got very disrespectful with me before pealing out in his van leaving rubber marks in the driveway. i called their office and the guy I spoke to told me, and I quote "you should've got the work done." So I called 2 more companys for estimates and no one else found any issues. These guys are trash
- Pros: NONE
- Cons: Where do I start
The Details on Fireplace & Chimney Authority
Category:
Wood Burning Stoves, Concrete Contractors, Fireplaces, Chimney Builders, Masonry






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