DHL Express

12/28/07

HORRIBLE SERVICE

by lisamarie1966 at Citysearch

This is worst experience i have ever had! my package has been sitting in their office for 4 days and it was suppose to be here by Christmas eve! they wont answer the phone EVER! my package has been scanned there 5 times according to the tracking number and it "arrived" there twice? how can a package arrive in the same office twice? i called customer service 6 times and they left messages for the franklin park office saying they will call me and they NEVER called! do not ever use this company if you want something delivered within a year cos thats probably when it will get to its destination! I called 4 different phone numbers for this company and never got an answer.. I had to take the time to write a review about this company here and I NEVER write reviews on anything but this is something I don"t want happening to anyone else..THERS NOTHING "EXPRESS" about DHL!

• Cons: they are just plain horrible!!!!