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Roque Salon

24 W Erie, Chicago, IL | Map it  

60610 41.894000 -87.628901

(312) 863-7678 | View Website

  • Hours

    Tue-Fri 9am-8pm Sat 8:30am-6:30pm Sun 11am-5pm
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My Rating

The Vidal Sassoon-trained staff makes its own mark on style.

Features

Neighborhoods:
Central, Near North Side
Categories:
Barbers, Beauty Salons, Manicures & Pedicures

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Payment Methods:
MasterCard, Visa, American Express

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Review Highlights

ambiance
75%
“The atmosphere was nice and the music was great.”
overall
100%
“am very picky about my hair and I am an African American woman so finding a good place to have a relaxer and a cut done is almost impossible.”
service
79%
“Super-friendly, very professional, all around good at what she does.”
value
75%
“Great service, great value & a great experience!”
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wait time
80%
“The cuts have such a great foundation even when my hair grows long it still looks good.” View Less

Reviews for Roque Salon

intellectual73

Member since Jan, 2012 View Profile
1Review
0Photos
Joined 4 months ago
5.0
January 18, 2012

Best Haircut and color in the windy city!. I usually like to visit the place more than once before I am compelled to write a review. I have visited Roque Salon on three occasions. I must say they consistently measure up to the highest quality of service. If you are like me- I do not have time to wait around. All three times the owner - Melinda greets me right on time.

Upon entering Roque Salon you can count on it being immaculately clean with the perfect music in the background offering you an exceptionally stylish ambiance. No need to stop by the nearby Starbucks as the friendly & attentive staff quickly offers you something to drink while you wait for your appointment. You are barely settling in the waiting area when you are seated at the station where you will be getting your fabulous new look. Since I am a perfectionist, I always ask for their top hairstylist-Melinda. Her bubbly personality makes you feel like you’re in good hands instantly. Her highly skilled hands consistently craft the best haircut one can get in the windy city. Once I am done with my perfectly tinted hair color and haircut, I can always count on Claudia's skillful eye to give me a perfect eyebrow shaping and sexy eyelashes. I come out of there feeling and looking my best with a mini- spa visit at the salon. Not to mention that every time I visit Roque Salon my friends say," you look fabulous, absolutely beautiful. What’s different?" Its amazing what a good haircut, color, eyebrow shaping and eyelash extensions can do. That’s priceless! Thanks Melinda and Claudia of Roque Salon for helping me look 10 years younger and helping me feel like a million bucks! You’re simply the best!

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MGuzman76

Member since Apr, 2011 View Profile
1Review
0Photos
Joined 1 year ago
5.0
April 27, 2011

FABULOUS LASHES!!!. I absolutely love my eyelash extensions! The lashes open up my eyes making them look more youthful and sexy. Professional and knowledgeable staff will help you achieve the look you want. This was my first experience with the lashes I didn't know exactly what to expect; they are comfortable and look natural. I will certainly continue wearing them. Thank you Lashe Spot!

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unhappy girl

Member since May, 2010 View Profile
2Reviews
0Photos
Joined 2 years ago
1.0
May 05, 2010

HORRIBLE SALON EXPERIENCE. FYI your brand has to be promoted positively at ALL times/ customers have such a variety of choice.. This was the WORST salon experience I ever had! Had highlights done 1 month prior in this salon to perfection by colorist . Went in for ROOT touch up only and ended up with dark brown hair (no highlights-which cost almost 200 1 month prior). OK- colorist then used 20 volume peroxide on my (already dry) hair to bring highlights back-great- except root color he used was too dark (not same color used when doing initial base/highlight application). So now we have to lift root color back to an orangey brown instead of ELVIRA brown/black-and THEN toner to try to take out brass and bring back blondish highlights. So I can color my own hair orange brown- I was spending money to get a COOL brown and blondish highlights. Not sure where the disconnect came from with the colorist he is a fun person but everything was ALL wrong with my color application today. Go up to the desk after spending 3 hours getting my hair shampooed/ dried, re-dyed (something that should have only taken max-1 hour with a root touch up), and the OWNER of the salon instead of being nice and accommodating which is what people who rely on client satisfaction and word of mouth should be for their OWN benefit- gets an attitude because they don't know how to void transactions properly. BTW- no "I'm sorry for any difficulty," from the owner or the insignificant but ego boosting and client mollifying 10% discount. Instead she huffs "we're not doing ANYMORE voids ( after my credit card has been charged 3x and voided 3x by herself and the desk attendant. When I try to (as tactfully as possible after spending 3 hours getting my hair screwed up and fried (for $90) tell her what a not so pleasant experience I had (no yelling on my part-no cursing) she levels her eyes and has the nerve to say "perhaps this is NOT the salon for you." Darn skippy- I will spend my $$$ happily elsewhere. Note to owner- please lose attitude or your business will suffer. ALSO feel bad about not tipping the shampoo assistants but the cash machine was broken in the salon and you can't add a tip on your credit charge. The owner did tell me I could walk around the block to a cash machine but seeing as how I was already running late due to color error and technical voiding difficulties I didn't have any EXTRA time. SAVE YOUR $$$$ GO ELSEWHERE

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erdal0

Member since Aug, 2009 View Profile
1Review
0Photos
Joined 3 years ago
5.0
August 21, 2009

Where is Charles?. I am looking for Charles. He is no longer at Natural Elements. Does anyone know where he is now? I would appreciate response of those who know his whereabouts. Thanks!

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bshark01

Member since Jun, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
5.0
June 25, 2009

love the lash extensions!. "A friend of mine got eyelash extensions here and they looked so beautiful, I immediately had to book an appt myself. I was a little nervous but Brian (the aesthetician) explained everything and put me at ease. The end result was amazing--the Outlashe lashes look and feel completely natural. I couldn't stop looking at myself in the mirror--and then on the walk home, I kept trying to catch glimpses of myself in every reflection I walked by...I knew I was taking it a little too far when I was trying to admire my new lashes in the glare of the bus shelter!

But the true test was my boyfriend, who hates when I wear makeup & prefers the natural look..... but I immediately knew from the look on his face that he had to admit I was right & that he thought the lashes were awesome! The best part that is that I still look like me....just a wayyy hotter verision of me!! if i do say so myself ;) !

Definitely will be back for these lashes, and my brows, which Brian also did an excellent job of! now excuse me while I go back to admiring my lashes in the mirror....."

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