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(866) 427-8382
75 E Wacker Dr
Chicago,
IL
60601
41.8877
-87.6256
Neighborhoods: Loop, Central
| ambiance | 100.0% positive |
|
|---|---|---|
| food quality | 100.0% positive |
|
| service | 60.0% positive |
|
03/22/09
Lousy service
by YpsiET at Citysearch
Spent 2 nights at CQ; rooms were small (to be expected in this location). Front desk staff was not very helpful. Billing procedure was not explained (they will hold $150 of your money for 1 week if you charge debit card). No access to microwave or fridge (like everything else, it can be 'upgaded to' - for a fee). Best part - valet service rocked!
- Pros: good location, comfy beds
- Cons: BAD customer service, no fridge, no microwave
01/22/09
Awful Experiences
by frequentflyer1 at Citysearch
We are forced to stay here when in Chicago for trainings for my employer. This is one of the dirtiest, rundown hotels in the area and the rate is comprable. There are no irons/ironing boards in the rooms, you have to get your own out of a "community closet" on your floor (hopefully they're not all taken by the time you get there). The rooms are small, the beds are uncomfortable and the bathroom was really dirty. It makes me cringe everytime I have training in Chicago because I know I'll be forced to stay there.
- Pros: Good fitness center
- Cons: Dirty, no amenities
10/28/08
Good Location
by megandavison1 at Citysearch
My husband just spent a weekend in Chicago. The hotel is nothing special, but it is a great location. The rooms are small, but comfortable and clean. We dont normallly spend a lot of time in the room in Chicago, so it was perfect for us. We would rather be out and about enjoying the city.
- Pros: Price, Location, Free Bottled Water Stations on Every Floor
- Cons: Vending Machines, Elevators and swiping key every time a pain.
12/10/07
Has gone downhill
by jeffatuofl at Citysearch
My employer owns a membership at Club Quarters and we, of course, are encourage to stay there. No one does anymore if they can help it. The hotel has gone downhill the past year. I checked in recently and found that the towels in my bathroom were WET (as in they had NOT BEEN CHANGED), there was mold in the shower and all over the shower curtain, and there was hair in the bed (as in the sheets HAD NOT BEEN CHANGED). When I called the front desk, they were totally indifferent to the situation and sent a housekeeper up more than an hour later to fix things. The rooms are quite small, which is not that big a deal for an overnight stay; it is more of an issue on a multi-night stay. I have lately found them to be not particularly competitive with rates I can get on Hotwire/Priceline for much better quality hotels -- even with our membership discount -- in the same general area of Chicago (a recent trip resulted in $129/night at Club Quarters vs. $99/night at Swissotel on Hotwire). If you can find someplace else to stay, do it.
- Pros: Dirty. Rundown. Unattentive staff.
- Cons: Convenient location. Some rooms have great views.
12/13/06
don't drive, parking ugh...pizza at Bacino's wonderful!!!
by chivisit at Citysearch
Rooms a bit small, but can't beat the price or the location. The staff is wonderful. great in helping out and reccomending restaurants and area attractions! I would stay here everytime in chicago...don't expect thrills, but accept the great service! p.s. ask Aaron or Virginia they seem to be in the know...
- Pros: staff and location
- Cons: parking parking parking
The Details on River Hotel
Place Categories:
- comfortable room
- great service
- wonderful staff
- enjoyed stay
- really dirty bathroom
- uncomfortable beds
- not very helpful front desk staff
- great location
- wonderful pizza
