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08/14/09
Terrible experience with this Company!
by AM3 at Citysearch
Let me tell you that they are the insurance company to Enterprise Rental Car! I had a claim with them because unfortunately I was involved in a fender bender on a parking lot with a person driving a car from Enterprise rental car!
Thy refuse to reimburse any of my deductible! According to them there were conflicting statements about the incident! The incident apparently was under investigation for more than a month and a half! and in only involved collecting statements from two people! Is that in anyway an investigation? If you clearly see where my car got damaged there is no other conclusion but that the other party was completely careless at backing up his car from the spot! By the way the parking lot has a surveillance cam! Did they bother checking that? NO WAY that will have been a real investigation and that would have meant they had to reimburse me!
Wit this being said This Company encourages and supports careless driving on Parking lots!
02/09/09
Worst in insurance
by 317244 at Citysearch
I still have a claim with this insurance company. They don't return telephone calls. No one answers their phones.
