Five Corners Cleaners

11/02/09

Terrible Service - Doesn't Honor Cut Off Times

by GEBAS at Citysearch

Frustrating! My hsuband travels extensively for work, almost weekly, and same day service is critical for us. Five Corners posts on their website an 11am cut off time and I have also been told in person that the cut off time is 11am. We have been using them for almost 2 months now until today. We've been glad to pay more than the "chain cleaners" because they are family owned and local for years but won't anymore.

Today I took a weeks+ worth of shirts, sport coat, pants, sweaters, etc. in today at 10:05am - well before the posted 11am cut off time - and was told my items, not even the dry cleaning, could not be ready because they were just "too busy" today. "It's been a busy day ".

Be cautioned that it's a gamble that they'll be able to service for same day. Why publish a cut off time and offer same day if you can't fulfil the service? Very disapointed because they do a good job but customer service was TERRIBLE and flippant. This will be the last time we use them.

ARRGHHHHH!!

They must be too busy for new customers.

• Pros: Great Shirt Pressing
• Cons: Fippant Customer Service, Too Busy to Service

09/15/09

Disapointing

by cjk01 at Citysearch

Though my service was quoted at 4 to 6 weeks, it took 4 months to complete. When I asked for an explanation, the owner was rude and insulting. I’ll never return.

• Pros: Location
• Cons: Poor service