Brooks Shoe Svc

(312) 372-2504

55 E Washington St Ste 335
Chicago, IL 60602 41.8831 -87.6259

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Neighborhoods: Loop, Central

BROOKSSHOESERVICE.COM

What People Are Saying About Brooks Shoe Svc

The Editor

Valerie Moloney

Citysearch

In Short – Third-generation cobbler Mike Morelli repairs stretched out, water worn and faded shoes and restores them back to a like-new condition. Morelli and his team can manually stretch shoes to fit feet, replace heels, replace soles, move straps and buckles and repair leather goods. Local theater production companies regularly call on the business for restoration work, as do big-name retailers and designers such as Neiman Marcus, Saks Fifth Avenue, Stuart Weitzman, Jill Sander and Prada.

5 Star Rating: Highly Recommended

06/01/08

The Very Best of The Best

by RealDeal100 at Citysearch

Forget about ?forget the hype?

Brooks shoes have been a mainstay in the Chicago Market with unwavering service and quality work. I?ve used them over the past twenty five years; my friends have used them for as long or longer.

If you really need your Ferragamos, Aldens, Tods? and the like become as new again, there is no better place to go. American craftsmanship at it?s very best! Thank you.

  • Pros: Quality craftsmanship; Very kind staff; Quick replies to email
  • Cons: Nothing so far
1 Star Rating: Poor

10/30/07

Poor business practices and customer service

by chicago_city_searcher at Citysearch

After a recent experience at Brooks, here are three reasons why I recommend not soliciting this establishment:

1) I was quoted a price for a given amount of work, and they ended up doing less work than they had said (without notifying me!) and permanently altering my item in a manner in which I didn't want.

2) Exorbitantly expensive, given the amount of work that was done

3) I was treated extremely rudely by the owner

1 Star Rating: Poor

07/31/07

Forget the hype

by gnosis03 at Citysearch

This place is really over-rated. The prices are outrageous and they completely wrecked my favotite pair of shoes -- that was after inncreasing the original estimate for re-soleing by 50%. Never again!

The Details on Brooks Shoe Svc

The Extras:

The business offers pickup and delivery services for the area bordered by Lake Shore Drive, Halsted Street, North Avenue and Roosevelt Road. Arrangements can also be made to send shoes via regular mail, UPS and FedEx.

Know Before You Go:

If you're pressed for time and don't want to contend with parking, ask about curbside delivery and pickup. Someone can meet you on the street to drop off or pick up your kicks.

Category:

Shoe Repair

Payment Methods:

American Express, Cash, Visa, Diners Club, Discover, MasterCard

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