Recommends

Chicago Son

Joined 4 years ago

We Love Her!. She is our vet of choice...We have six dogs and as is oft the case, when one gets ill, it "goes" through the rest of the pack. We always, only go to Dr. Aldridge. She is an awesome vet and really helps me to take care of the monkeys. Recommended.

Recommends

kakitykakity

Joined 8 years ago

Great Vet!. My dog Sasha has had quite a few problems over the past year, and Dr. Aldridge has been very helpful and attentive. She answered all my questions, followed up by phone, and showed genuine concern for my dog. I definitely recommend her.

Recommends

LukeBritFence

Joined 5 years ago

Great vets, wonderful staff - all of them!. Great Vets, Great staff.

I have been using North Avenue for at least ten years. The place is spotless and modern, but not a sterile design. Dr. Roman is fantastic. And importantly, if he is stumped, he will say so. One of my guys was limping/head bobbing and we thought it was something in the foot, it wasn't arthritis...it took a while to figure out. Arthritis medicine didn't work. Aspirin didn't work. Eventually, we did figure it out.

The staff is often training new people - how to fill in the charts, etc. Otherwise, the staff is very friendly and knowledgeable, and importantly, they remember people's names and their pets. The medicine use and their techniques are classic, modern medicine - no funny herb mixtures. They don't push "product lines". If a medication is prescribed, that is offered.

I do wish they would be stricter on real leashes; flexi-leashes, while filling out a form or signing a releasal seem to get longer and longer and then "Oh, Fluffy, don't do that".

Recommends

Peanut311

Joined 5 years ago

Great doctor, very disappointing front desk staff. The doctor was great - she even called a few days after the visit to check and see how my cat was feeling. I was very disappointed with the girl behind the counter; she was rude and acted as if my very presence was a huge inconvenience to her. Not sure if I will return.

Recommends

bubble75

Joined 5 years ago

Great Vet & Staff. i've had nothing but great experiences with the staff and vets at this hospital. i initially went to north avenue hospital because i had found a stray dog and was looking for a nearby vet that could scan him for a microchip. when he became very ill the next day, i took him back. he ended up staying for 6 days.

his vet, dr. hammer, and the staff all were very kind and knowledgeable. they saved the little guy's life, and now i have a dog. the staff have always been so kind and accomodating, i'm really surprised to see such bad reviews. i would highly recommend this hospital and dr. hammer is fantastic!

Doesn't Recommend

JimKnox

Joined 5 years ago

Obtaining a DFA (Dog Friendly Area) license from the Chicago Park District. Don't try to get a DFA permit from this front office staff - uninformed and surly. The ordinance is clear, the staff there uninformed. Go to VCA-Lake Shore Animal Hospital, 15 minutes and your walk out with the $5.00 permit. Uninformed, unfriendly if not somewhat surly or officious staff, and ignorant of the ordinance.

Doesn't Recommend

amberelise40

Joined 6 years ago

They will nickel & dime you. My dog has been going to North Avenue for several years. He initially saw Dr. Kayson who was awesome, but has since left. Now I'm left with whoever is available. Whenever I take him, in they charge me an arm and a leg for bl00d tests that never identify a problem. I'll pay anything for my dog - and perhaps they know this - but I have a real problem paying $500 each visit for them to tell me that they can't find anything. (And these are different issues each time!) I've decided to take him somewhere else at this point. I can't take these unecessary tests and continue to watch my dog suffer.

Recommends

divsky22

Joined 6 years ago

My DOG begs at their front door every time we walk by. That's a good sign.. I moved into Wicker park 6 years ago and couldn't imagine taking my 2 Berner's anywhere else. The doctor's are honest, trustworthy, welcoming, and clearly love what they do. They treat my dogs exactly as I would hope. Despite a little higher cost I recommend this place to anyone. It's not unaffordable. Check it out.

Recommends

maryjane2

Joined 6 years ago

Great hospital, great staff, very clean. I have been coming to this hospital for many years & have nothing but great things to say. The doctors are knowledgeable, competent & compassionate with my pets; the front desk staff is polite & accomodating and the technicians are gentle with my pets & have much good information to share. It truly shows that everyone there loves pets. The place is extremely clean with no bad odors. I have recommended this hospital to several friends & neighbors & they too have had positive experiences. Prices aren't cheap but they are fair-you cant get good quality with cheap prices & I want good quality for my pets. I make it a point to be polite to everyone there & have received the same in return. In my opinion kindness & respect go a long way and are returnted to you as well. I have received great service at this hospital and am very pleased.

Recommends

ftorres

Joined 6 years ago

I wouldn't go any place else. Having been in this neighborhood for a lot of years, I've got to say, this place has changed. It saddens me to read so many negative reviews about a great hospital, written by "go-go" people without any idea of how good a place this is. I've been going here since it was a little place across the street and I wouldn't take my pets anywhere else, and I haven't over the years. Sure, they might not be able to see you at the exact moment you want to be seen, but that's anyplace! I've had nothing but great experiences with the people that work there, and all it requires from me is an ounce of patience. I love the Doctors and the smiling faces that great me when I come through the doors. Overall, a great place to take your pets!