All the guys at Becker can do anything that you need them to do. They are very knowledgeable guys and I really appreciate their business.
Very happy to be bringing my car here. They are 100% honest with me and never try to rip me off. They tell me the break down of everything so that I know that it is getting taken care of.
I have been going here for all my needs since 2002 or so. They h ave very friendly service, their costs are very reasonable, and their location is great. Anyone can get to them quickly.
My entire family goes to Becker Service Center for any maintenance issues with their vehicles. We never have any surprises on estimates, which has happened often with other service centers. Great guys!
GOOD SERVICE. WE'VE HAD WORK DONE HERE AND HAVE BEEN SATISFIED. THANK YOU
I trust Becker Service. I trust these guys because I'm never thrown a surprise. They tell me what is wrong with the car, let me know how they are going to fix it, and give me a price quote. Becker Service Center is the only place I bring my car, and has proven to me that they are one of the more reliable shops in Naperville. No issues here.
fair and honest people. I've never had any hassle bringing my car to Becker Service Center. I bring all the cars we own in our household here because I trust the quality of work and the pricing is beyond fair!
Excellent professional service!. I couldn't disagree more with the previous post. Working with Becker Service Center has been nothing but a positive experience for me over the past few years. Their pricing is MORE than fair and the staff is extremely competent. Their facilities are very clean. I feel totally comfortable bring my 4 year old daughter in and not having to worry about the filth! They go above and beyond for their costumers. My Jetta is the only car I own, so when I have it in the shop they always pick me up at home or work if need be. They make it soo easy to work with them. I've NEVER had an issue with Becker Service Center's professionalism, quality of work or costumer service. I highly recommend them. -Jennifer
Beware! Dishonest, Unprofessional & Unqualified.
I hired them install a new clutch kit for my vehicle on October 31st, 2011 and the work is not completed properly now causing damage to the parts therefore having me to pay to have the job completed again correctly with additional parts and labor.
I dropped the vehicle off to Jim. He said he would call me upon completion. I explained to him that it is vital to have the flywheel re-machined for proper execution once completed. Jim said he would be the judge of that once they inspected it and may only need to be grinded. I cautioned him that grinding the flywheel is not recommended.
November 1, 2011: Jim called me mid afternoon saying the Jeep is completed and ready for pick up. He mentioned to me at that time they ran into 3 minor problems.1.A header bolt was cross threaded therefore they had to re-tap to correct2.The speedometer is not working3.The engine will not shut off all the time when the ignition key is turned off.I explained to him the speedometer and ignition was working correctly and that his mechanics may have made a mistake during the reinstallation. He became abrasive and said he would have his mechanics double check everything and call me back. Within 30 minutes, I received a call from Jim stating that the vehicle is all fine and ready for pick up. I asked if the 3 items were corrected and he said yes. I asked what was causing the speedometer not to work and the engine not to shut off, his response was, The speedometer cable was not installed all the way in.The engine would not shut because the vehicle was suspending in the air on the lift with the tires hanging in the flex state.I said I had never heard of such a thing as the engine not shutting off when on a lift. Upon pick up, I asked about the flywheel
Great service in Naperville, IL. I bring my car here because the staff is knowledgeable and always explains what need to be done. Everything is done to perfection and on time. It doesn't get much better than Becker Service Center. -Pete J.
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