Andres Auto Repair Service

Doesn't Recommend

12carlos

Joined 5 years ago

Rip off!. I was at this shop for a no heat problem and was quoted $800 for a heater core. Didn't have the money at the time so I picked up the car and was driving it like this for the time being. In the meantime car started to overheating so I checked the antifreeze, it was low. Well I got some from local parts store and filled up the radiator and reservoir bottle and guess what the heat came back. I had a loose hose clamp that's all. I spent $11 for antifreeze and tighten a clamp, better than $800 for a heater core!

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brian12

Joined 5 years ago

In the search for a mechanical shop. At George's Carstar (63 yrs.) we sought out Andres Auto Repair Service. In the search for a mechanical shop we knew that the trust factor was at the top of our list when it came to sending our clients for repairs. We also knew how we needed a shop with trained technicians that would treat our clients with respect and communicate in words that were understandable. We expected top tier service as our clients vehicles would be done quicker than the competition. Online appointments simplified the scheduling process and a clean office was a must. This is what we found when we allowed Luis of Andres Auto Repair Service to serve us with our mechanical needs!

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slt4387

Joined 5 years ago

Always trust-worthy!. Being a woman, it's hard to find a mechanic that will give you the respect you deserve and explain things to you without treating you like you're an idiot just because you don't know about cars. I always receive this respect and great service from Andres' which is why I've been their loyal customer for the past 10 years. Thank you Luis for fixing the air conditioning on my van last week, I'm now ready for Summer!!

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akouete

Joined 5 years ago

great csutomer service. On Monday May 19, 2008, I was searching for a garage to fix my caltalytic converter and I happened to discover Andres Auto repair online. First, I was not sure if I should take my car to this garage I do not know anything about. After calling ten different garages and evaluate their csutomer service abilities, I decided to go to Andres auto repair despite the distance because of the courteousy exhibited by the manager of the garage Luis Avila on the phone. I was amazed by the great service I received from Andres AUTO REPAIR and will strongly recommend this garage to all my friends and classmates at Chicago State University.

Thanks and best regards,

Good luck.

Akouete

Doesn't Recommend

fire1134

Joined 5 years ago

Disappointed. We were in Chicago for a family vacation when the radiator overheated on my Jeep on a friday night around 5pm. We called Andre's and explained our situation and he said he would look at first thing Saturday morning. At 1pm, I still had not heard from the shop, so I called them. I was put on hold for 10 minutes and then told that both upper and lower hoses along with the radiator needed to be replaced, along with a "switch" and the fan. This would cost me $1500 and it might be fixed on monday. We opted to have a family member come with a U-haul trailer and we trailered it back home. At home, our local radiator repair shop fixed the fan in five minutes. I did need a new radiator, but the bill came to $565.23, much better than the $1500 that Andre's quoted me. I have to wonder if I was being taken advantage of seeing as Andre's knew we were from out of town.

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chalupka101

Joined 5 years ago

An auto repair shop I can trust. I've always been apprehensive when it comes to taking my car in for repairs. I've had a lot of bad experiences and always get nervous. I'm a smart girl and don't need anyone to talk to me as though I'm a monkey. When I took it to Andres I was ready for the worst and ready to argue. But I was wrong. The shop owner was very nice and helped me understand what was wrong with my car. He didn't do any repairs without my approval first and there were no surprise charges at the end. Yes, I would definitely recommend him to my friends and family.And as a matter of fact, I already have.

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richardfg

Joined 5 years ago

Great place to take your car!. This review is comming from some one who grew up in a gas station through the 60's & 70's. Dad believed in child labor. It was great to find a service center that reflected the values dad ran his business by. Never cheat the customer, great service brings them back, make sure the customer is informed of future needs. I would recomend Andre's to my best freinds. I have been a customer for 7 years.

RichardFG

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borghunter

Joined 6 years ago

Fair mechanic. I moved to Chicago fairly recently and, of course, I needed a mechanic. Not really knowing where to turn, I took a gamble with Andres and was pleasantly surprised that I wound up with a reliable and fair mechanic who does good and punctual work.

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raquel7

Joined 6 years ago

Very good, honest mechanic... these are hard to find. Andres Auto is the only shop to service my car. Luis, the owner, is always there and is extremely knowledgeable. He is always thorough in explaining the repairs that are performed on my car and to point out which repairs are vital and which are preventative maintenance. He's also great at identifying potential hazards (like the time Luis told me I would need new tires and sure enough, six months later, one of my front tires was on the verge of bursting, causing the whole car to shake--totally my fault, I chose not to get new tires when he suggested). Andres Auto is reasonably priced, a bargain really for the services they provide because they have rectified every problem I've had with my vehicle, even when it has stumped other mechanics; my car was shaking and I took it to two other shops, both of which told me that all I needed was a tune up. After two tune ups within a month, Andres Auto discovered that anti-freeze was leaking and suggested using a sealant to stop the leakage instead of replacing parts, which would have been about 3 times more expensive--I have not been to another auto shop since. Luis and his mechanics are great! More than competent, honest, and reasonably priced--everything one looks for in a mechanic.

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appliancexperts

Joined 6 years ago

Best service and dependable. Our company, A-Appliance Xperts, has over 13 trucks which we use on a daily basis and is vital to our daily operation. Andres Auto has provided excellent service to all our needs including quick towing, prompt service at short notice and reasonible prices. As our company grows we will continue to use Andres Auto for all of our needs. Andres Auto also services our personal vehicles with the same care they provide for our commercial trucks.

We depend on Andres Auto as a part of our company and they have not let us down.