Chicago >Heating & Air Conditioning > A Day & Night Heating & Ac
“Very timely, great customer service.”
“had an old furnace and recieved the best price for a well known brand from Day & Night had them put in Central Air also again best price, looked around again for a Furnace and Air for my second floor unit again Day & night were on spot, no troubles so f”
No problems great price and timely when no one else could make it.. I had an old furnace and recieved the best price for a well known brand from Day & Night had them put in Central Air also again best price, looked around again for a Furnace and Air for my second floor unit again Day & night were on spot, no troubles so far and the men were personable and explained the operation of units with an obvious understanding of the equipment they install, great warranty and timely, all heating guys are busy and hard to get during cold spell emergency's, these guys were there within 24 hours during extremely inclement weather, nice!
Would go back in a minute. This place is great! Very timely, great customer service. The man took the time to explain what he was doing. I was told he would be there at 8 a.m. I usually don't believe these places when they tell me that so I scheduled to take the day off of work. To my surprise my doorbell rang promplty at 8 a.m. He was done in such a timely manner that I was able to go to work for a half day. I would go back in a heartbeat. I recomend using a day night for all heating and air conditing needs.
Not Reliable ? Poor communication skills. I stayed home from work to meet them for an 8am appointment and the service man took another job (probably an ?emergency? and mine was just for general service). So, the appointment needed to be cancelled. BTW, I had to call at least two times to find this out. So, they scheduled it for the following Saturday at 9am. He did not show. I called at 9:20 and 10am and was told that he was on his way. I called again at 11am and he called me back and told me that he planned on making at least a couple of stops before he would come to my place. So, I just cancelled the appointment and told him that I was not planning on rescheduling.
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