09/24/09

Chip Rocks

by scottkna

Simon just passed after 12 years and 4 months. In that time, he knew many groomers and had many friends. He retired to Long Beach a couple of years ago and passed away today.

We have many great memories with Chip and I am happy to see he is still doing what he does so well.

• Pros: It's Chips business
• Cons: it is not in California

08/08/09

Years of excellent service

by itsreallytaylor

Seven years ago, I rescued a longhaired dachshund who was a fear biter with strangers. My own dogs have smooth coats so I had never been to a groomer. I went to Animal Lovers on the recommendation of another rescuer, who had four longhairs and loved Chip.

When I took Milo in for his first grooming, I warned Chip about his biting issues. .Milo had not been groomed in a long time--maybe never--and he was a mess: his hair was long and matted and his nails were very long. Several hours later, I picked up a gorgeous, beautifully groomed dog. Chip laughed when I asked if he'd had any problems with Milo. He apparently trusted Chip completely and hadn't had to be muzzled, even when his nails were clipped.

Months of work with Milo, including expensive training by professionals, failed to solve his problem, so I adopted him myself. Seven years later, we are still going to Chip for regular grooming. Milo trots right in with his tail wagging and comes home looking beautiful. Every time.

At one point in my life, when I was insanely busy, I took Milo to a groomer near the office where I worked, just to save time. It was a fancy grooming place and expensive--and they did a really bad job. Lesson learned.

I've recommended Chip to many friends, and they're all loyal customers. I think Chip is wonderful and I wouldn't go anywhere else.

• Pros: Superior grooming skills, great with my dogs

07/16/09

Affordable and reliable

by OscarsMom

Chip is a true hero to my dog Oscar. It was a Thursday night and I was trying to get Oscar an appointment for Saturday morning. I spent hours looking for just the right groomer when I came across these postings. I have to admit the things people have to say about Chip seemed to good to be true. I figured I would give him a shot and called him at around 10:30 pm. To my surprise he actually answered. Since it was so late at night I was expecting an answering machine. Chip took the time to answer all of my questions and was able to get Oscar in that weekend. I arrived a few minutes before they officially opened but there was already someone there ready to take him in. She was great. She noted all of my special request with out the usual grunts I usually get from Petsmart employees. I received a call that Oscar was ready and it was at the time they estimated he would be. This was definite first for me. When they brought him over to me he looked perfect. He hair was cut just as I asked. My dog usually goes through a depression period after every grooming but not this time. He was just as happy as he usually is. I would definitely recommend Chip and his staff. Oscar will be returning for years to come.

• Pros: reachable even after work hours