El Ranchito

Doesn't Recommend

klc7733

Joined 6 years ago

The name says it all.. I didn't understand why an Italian restaurant would have a spanish name, but when I got the the takeout menu on my door I didn't hold it against them. I was wrong. I ordered a italian classic, spaghetti and meatballs. After placing my order, I was told (only because I asked) that it was going to be an hour before I got my food. Although the delivery guy was nice and it came 15 minutes early, the food was terrible. The salad was bland, it tasted as though there wasn't dressing on it, and who puts pickles on a salad?.. Garlic bread, flavor wasn't half bad, but nothing super awesome either.... spaghetti and meatballs- 3 meatballs with ZERO flavor, tasted like nothing- no garlic italian seasoning nothing- just meat. Second- I asked for extra sauce, I said it 3 times, the dish was not saucy, there were entire sections that were the color of pasta because there wasn't sauce on it. I make amazing spaghetti and meatballs, its not a really hard dish... This coming from an IRISH girl. Don't waste ur time or money on this place.

Doesn't Recommend

JayPee773

Joined 3 years ago

DO NOT order takeout from here!!!!!. Wish I could give them zero stars. This was our first, and last, time ordering from them.

First mistake: ordered in advance using the feature on their menu page.

Second mistake: Requested no napkins and no plasticware in their special instructions box. Also used the box to remind them that we wanted delivery at 6pm (this was 4:15pm)

Third mistake: emailing the "owner" via his provided email address found above.

Results: dude shows up with food at 5:19pm. Gave me a stack of napkins, six plastic forks, and two bags of COLD food.

Called the store. Could not get a simple apology or explantion. Emailed the owner; still waiting nearly 24 hours later.

This was my experience.

Doesn't Recommend

CagoEthnicFoodfan

Joined 4 years ago

Forget it - gone to rock bottom.. Horrible. For years, we used to love this place - ordered once every couple of weeks, if not more often.

Don't know what happened, but they have gone straight to the bottom. Where to start?

Was it the staples (yes, I said staples, as in the metal things) in two entrees a month or so ago? (I called, variation on "sorry," as below, and that's it.)

Was it the barbacoa, riddled with tiny shards of broken bone, nearly bringing me to seriously chip several teeth on my first bite, before I realized what was up, and chose to toss the meal rather than risk more? (I called - variation on "sorry.")

Or the messed up order every time we order from them, with sides missed, or our order misdelivered elsewhere/we got someone else's food? ("sorry.")

Or bad food - hard as a brick, overcooked carne asada, or, stone cold food (must be on the end of the delivery route)? ("sorry").

Or the newest pleasure, getting charged a surcharge to use a credit card, without any news this way on any of their menus or on the website - just the order-taker saying "sorry, bra', the owner charges now for using credit cards."

I don't know, and I guess I no longer care. Last night, we ordered for the last time. No staples, this time, just charged several $$ for sides not included, and when I called back, they said they don't offer those sides (jalapenos...jalapenos; chopped onions - crazy request, I know...)....out of morbid curiosity, I asked (1) any reason we were charged for them? (2) Any reason why the person who took my order said "OK," instead of "we don't offer those crazier-than-it-gets sides? His only explanation was again, "sorry, bra." This, followed up by the owner's new gift of a credit card surcharge. On a $28 order.

Used to be, every other week - once or twice, twice a week. Now, staples, on-the-sly surcharges, screwed up orders, bad food. Uh, no thanks, "'bra.' "

Recommends

mandyb33

Joined 5 years ago

Best late night Mexican- EVER. Ok the person before me that gave them a bad review on a turkey sandwich... hello! Why are you ordering a turkey sandwich from a Mexican place? They make a killer chile rellenos. It is wonderful and cheesy. The nachos are great (and huge). This place delivers until 5am- so you really can't go wrong with them.

Recommends

Contributor

Joined 10 years ago

Editorial Review. All-night Uptown taqueria rolls out monster burritos and cheesy tacos for delivery, dine-in and the post-Carol's pub crowd.

Doesn't Recommend

vincedoeswrigley

Joined 8 years ago

Never Again. It was late the food was a turkey lunch meat sandwich and chips and salsa. what i got was a gressy { from the fries that were on top of it } hot turkey lunch meat sandwich and chips and hott sauce {green } not salsa. io called back no one spoke english and they told me ill get a free turkey nexted time i told them i wanted a new one now the guy said ok. ill call back the lady said nexed time i told them i want my salsa too that extra the lady said. i told them i wanted my money back and now i am waiting for it...