Paul Chang Custom Tailors

04/22/09

BEST TAILOR IN THE WORLD

by ARTCOHN at Citysearch

I HAVE BEEN USING PAUL CHANG TAILORS FOR OVER 20 YEARS. HE IS THE BEST. THERE IS NOTHING HE CAN NOT DO AND THERE IS NOTHING HE WON'T DO BIG OR SMALL.

• Pros: VERY GOOD QUALITY WORK
• Cons: NONE HE IS THE BEST

08/21/08

DO NOT USE THIS TAILOR

by patriciacm at Citysearch

I WAS VERBALLY ASSAULTED BY THE TAILOR AT PAUL CHANG's and he brought me to in tears at the store. I had originally taken a dress to an excellent tailor in Old Town (Tails), who did a spectacular job taking in the dress, but it was a little too tight. I would have taken the dress back to Tails to be let out, but the owner went on vacation for a month, and I needed the dress for an upcoming wedding. In a bind, I went to Paul Chang's and asked them to let out the dress a bit. When I went to pick it up, the dress fit fine, but I noticed that the zipper wouldn't zip up all the way and a hook&eye had been added as a "quick fix" to the situation. When I pointed this out to the tailor at Paul Chang's he told me that the zipper never zipped all the way up, that I just didn't remember what the dress looked like before, and that he didn't do anything wrong. When I indicated that I did remember what the dress looked like (after having spent $100 at the other tailor on it!) and that I wanted him to try to make it look a little better, he told me that he would not tolerate being criticized by me. He then started screaming at me, saying things like, "I'm not going to take your bi%ching, my ex-wife used to bi%ch at me!" and "I want you to get the f@$k out of here, and you better pay me!" He waved a pair of shears in my face and threatened to cut my dress up if I didn't pay him. I can understand if you are reading this in disbelief.....it was the most unbelievable, shocking and terrifying scene I have ever been involved in. I began to cry in the store, and a gentleman who witnessed the whole thing took me out of the shop to calm down. Still extremely shaken up, I paid for the dress and got out of there as quickly as I could. No customer should be treated the way I was treated at Paul Chang's. I am looking into what the steps are to file charges for assault and intimidation with the police.

• Pros: n/a
• Cons: poor craftsmanship, lack of accountability for mistakes, assault and intimidation

05/21/08

Mother Chang - Chicago's Best (Don't believe me? Ask Vince Vaughn-he insisted on Paul for GQ shoot)

by MichaelCG at Citysearch

I have been going to Paul Chang's for twenty years and if he were not the best I would not have continued. While I believe I own the suits and shirts he has made for me, I am convinced he still thinks they belong to him. When I wear his product and he sees something slightly amiss, or starting to wear out, (some of his suits I have worn for over 12 years), he gives me a dirty look, pulls the jacket or whatever off and repairs it. I sometimes call him "Mother Chang" for the way he cares for things. Quality - the B E S T. I was in Dallas and a friend had the same suit from a Dormieul swatch book made locally. My Chang suit was far better in fit and drape, and cost 1/3 less than what my friend paid, plus mine had functional buttons, all hand stitching... Warning - his suits are addictive.