Chicago Cat Clinic

Recommends

Carol Carpenter

Joined 2 years ago

Excellent pet care. I have had the Chicago Cat Clinic take care of my cats for a number of years. They saved my previous cat's life and the cat I have now receives excellent care from them. The staff is caring and knowledgeable. I recommend them to everyone I know who has a cat.

Doesn't Recommend

kin212

Joined 6 years ago

worst place for your cat. i went in on monday with my cat. they took her in the back for some test. the doctor came back and asked me if they could trim her nails. I agreed she then came back and said that my cat had cut herself and that they would have to stich her up. I asked to see my cat. The cut was huge there is no way that her nail could have caused that big of a wound. she glued the wound and charged me for it. When i got home she was bleeding i called the chicago cat clinic and was told by the receptionist that if i didnt get there within 20 mins the doctor would leave. i rushed back in and the doctor recommended that i take home a neck shade so she couldnt lick her wound. which i had to pay for as well. i called back the next day for the results of the test and was placed on hold for 20 minutes. I called the day after and i was told that the doctor who saw my cat would not be in and that i would have to wait til friday. i called back and was directed to the first lady who denied saying i couldnt speak with the doctor and said he would call me back. i have been waiting for the past two hours for a call back

Recommends

jsanders4220

Joined 6 years ago

Best Feline only practice!. I would definetly reccomend this Clinic to anyone who truely cares about their cats. The staff are so caring and make you feel so welcome there. I got greeted with a smile from the receptionists and everyone there was very knowledgeable. I did think it was a little epensive but considering the quality of care the my cat got I know it was worth it. I was impressed when I actually got to speak with the doctor personally the next day about my cats lab results. (at other clinics you either get to speak to a receptionist or a tech at the most) but even though all my cats levels were normal, I found it reassuring the the Doctor spoke to me personally about them. If you are looking for individualized care for your cat's I would definetly rteccomend the Chicago Cat Clinic!

Doesn't Recommend

cyberlady

Joined 7 years ago

Would not recommend. I'm moving to Chicago from out of state and called to get some information in addition to what was on the CCC website. I own two cats and they have always had the best care. Let it be known that people who answer the phone in any business can gain or lose potential customers. In my case, the woman who answered the phone at CCC was obnoxious. I asked her to tell me about the doctors in the practice (where did they get their DVM; what's their specialities; how long have they each been practicing------information that I don't believe is unreasonable to ask when entrusting the care of my cats to someone. I also asked about boarding, since I am moving to the area and need a place to board the cats at least for a day or two while the movers and unpackers are at my home. The short of this story is the lady I spoke to besides being amazingly unfriendly to the point of being rude didn't have any answers to my questions. She also told me "they don't believe in boarding cats" and could give me names of pet sitters. When I tried to explain that I wanted them to be safe while the movers were at my house, she still didn't get it. The bottom line of this story is I don't care if this was the very first cat-only clinic in Chicago, if they cannot be bothered to train their people or pay them well enough so that the person answering the phone is welcoming to a new client, then I don't need them either. If this were the only cat clinic in the entire state of Illinois, I'd sooner drive to Wisconsin than have them treated in this clinic because my cats deserve better and so do I!