Northwestern Nasal + Sinus

05/18/10

My experiences have been really positive

by diaz2629 at Citysearch

Met with Dr. Carothers, he was great from consult through post surgery care. This is what you would want: Someone that will look at all the factors without rushing, someone that won't waste your time with blind guessing, a clean facility, you want them to be nice to you while you are trying to get some relief, and, above all, you want doctors with a proven track record. Staff was really helpful with information and happy to answer questions, and worked great wtih my primary care provider and insurance. I was very happy and referred my husband and friends, and now my son is being treated there. All have been please with their treatment; including me. After years of suffering, I can breathe without meds. Yes!!!!

• Pros: Thorough, efficient, clean, pleasant
• Cons: downtown parking can be expensive

02/12/09

BEWARE OF THIS PLACE!

by elz2002 at Citysearch

I am shocked by this place. I went there twice over a period of a month approximately. Dr. McMahan spent with me at best, 5 minutes combining both visits. The rest of the time his assistant talked to me and explained the outrageous list of medications I needed to take for starters, without having even been diagnosed with absolutely anything yet! I was also sent to the in-house CAT Scan in both visits, which did nothing to help the doctor with my diagnosis, which happens to be (surprise!) an allergy (a previous doctor had already tested me for that, AT NOT COST FOR ME!).

Too late for me, though: they run a bloodtest in my second visit (I was already $300 out by then) which confirmed my known allergy! Now, I am out another $220.

They contacted me to tell me that I have to go in again just to give me the test results (?- another copay, I guess). I didn't, though. They told me over the phone what I already knew, and that they recommended that I went in for weekly shots for my allergy for 2-3 years... I don't even want to take the calculator out and do the math for those services...

Fancy offices don't mean good service. I don't care about seeing a tiny coffee/tea bar in a doctor's office. I go to the coffee shop or to the spa for those and they certainly do not impress me one bit. Dr. McMahan might be extremely knowledgeable. However, his for-profit approach to medicine is what is shameful about the healthcare system in this country.

• Pros: decor
• Cons: poor service by doctor, price