“Service is exceptional, the patio is wonderful in warm weather, and the inside room is welcoming and fun.”
“For dessert, their Tres Leches cake is not that good, too much whipped cream, but the flan rocks.”
“We were there for 2 hours, during which time they managed to (1) screw up every single drink order, (2) take our order, (3) bring us the saltiest guacamole that anyone had ever had (and don't get me wrong -- I love salt!)”
“Wonderful Mexican cuisine”
“I'm a big tequila fan and was pleased to find Platiyo has an extensive tequila list.”
“Our last two visits during which we were entertaining very close friends have been embarassing and we can't, in good conscience, go back.”
“The margarita tasted like it had no alcohol in it, and the service was very slow.”
“The service was tediously slow, not just comfortable, laid back and well paced but sloooooow, more often than not sitting with nothing in front of us.”
Do not choose to go to Platiyo.
Platiyo used to be a very fun, good restaurant owned by Mia Francesca. That was two years ago. We went for the first time post-sale, and it is just absolutely horrendous. We were there for 2 hours, during which time they managed to (1) screw up every single drink order, (2) take our order, (3) bring us the saltiest guacamole that anyone had ever had (and don't get me wrong -- I love salt!), and (4) an hour and a half in, bring us the soup that some of us had ordered -- it was actually boiling (full boil!!!). We left because we still hadn't gotten entrees. The kickers: (1) we were the only people in the restaurant (so it's not at all like the kitchen got slammed; literally, one other table was occupied), and (2) the waiter acted as if this happened every single day (which it probably does) and offered no explanation or apology.
We were all simply stunned. The only thing that I can think of is that they intend to go out of business very shortly.
Bland food, slow service...not recommended. No wonder we could get a reservation for two at 9 p.m. on a Friday...at ten minutes to 9. The service was below average (entrees took 45 minutes) and the waitress was not very attentive. The food was the blandest mexican food that I've ever had. My chicken fajitas were greasy and tasteless. My wife ordered enchiladas and they were also extremely bland. We asked for extra suiza sauce hoping that it would liven things up, but nope! I hate to say it, but the food isn't better than the place with burritos 'as big as your head.' I would not recommend this place for dinner.
Save your bucks and go to a cheap Mexican place. I took my husband here for his birthday, excited to try this "upscale" Mexican restaurant. Despite our reservations and the early hour -- before the dinner rush -- we still had to wait at the noisy bar, standing awkwardly because there was no place to sit, and avoiding rude waiters who pushed by us. The food was absolutely ordinary, the kind of enchilada platters and taco-type plates you can get anywhere else for half the price. The margarita tasted like it had no alcohol in it, and the service was very slow.
Just...unpleasant. First tried to eat here back in July...after one drink at the bar, sweat pouring off us, it became obvious the AC wasn't working. Staff apologized but seemed unconcerned. Went back last night. We were seated, our waiter introduced himself, and then he disappeared and a different one waited on us. Uh, OK. We drank a weak margarita and waited a good 10 min. for someone to take our order. Appetizer arrived on steaming-hot plate, but the actual food was only warm. Uh, OK. Husband ordered enchiladas, I ordered salmon. After some time, waiter came back and said, "Your food is almost ready, but the salmon is unavailable tonight." OK, and why didn't you say so when we ordered? I changed my order and husband and I noted that he would be eating before my food even arrived. Well, no...15 minutes went by, my food arrived, and husband was served reheated, congealed enchiladas. We ate anyway, food only average in taste, reheated enchiladas with a texture of tree bark. Wanting to escape, we asked for the check, which showed up with a charge for the "unavailable" salmon as well as the other food. Waiter apologized and fixed it but seemed unconcerned. Overall, a pointless experience...there are several way better and cheaper Mexican places in the neighborhood. Don't bother.
avoid completely. our party of four adults and a 3 yr old arrived at 5:45pm on a monday. there was one table of 6 in the dinning room and about 12 people dining outside. We finally got our drinks at 6pm including a poorly made frozen margarita. the guacamole appetizer arrived at 620 and was nothing more than a smashed avocado mixed with some cilantro, very tastless and served with stale taco chips. the entrees arrived at 645 and was the worst tasting mexican food we have ever experienced including tacos that were extremely dry and bland and my chile rellenos which was full of hard seeds and very salty cheese. they had microwaved the entiree dinner because my rice was like mush. in fairness, the enchilas were good. it appeared that the ingredients were of good quality but poorly prepared. I cannot believe that this terrible restaurant was rated 9.5 on this website. this meal which included one beer and two glasses of sangria cost $115. we could have had a better meal at taco bell. come on chicago, don't be so easily satisfied with mediocrity and demand good service and well prepared food.
Not worth the cost in dollars and time. I used to love this place, always recommended it to friends --- especially the pork chops w/mole & chorizo. NOT ANYMORE. Our last two visits during which we were entertaining very close friends have been embarassing and we can't, in good conscience, go back. The service was tediously slow, not just comfortable, laid back and well paced but sloooooow, more often than not sitting with nothing in front of us. Tortilla chips swimming in grease, civiche warm and crusted over from warming lamps, many primary menu items unavailable, terrible presentation. I'm in the food business, I know people have off nights but this place seems to have fallen off track altogether.
Simply the best. One of the first places we visited after moving back to Chicago -- and we feel like we hit the jackpot. There's not one thing on the menu that hasn't bee great -- and we've tried quite a few over the past 3 months. Service is exceptional, the patio is wonderful in warm weather, and the inside room is welcoming and fun. Drinks are great -- and the the tequila flight is a great deal. Now please, everyone, don't come. They're packed all the time as it is!
Upscale Mexican fare without the upscale prices make this festive space a neighborhood favorite..
Bright Mexican folk art, glazed tile work and exposed brick give this colorful neighborhood restaurant a vibrant feel, while friendly service and cheap prices keep the atmosphere comfortable--not to mention loud.
The regional Mexican menu offers plenty of favorites (flautas, quesadillas, tacos), but with an upscale tweak. Grab the plato surtido appetizer sampler, with guacamole spiked with serrano chile and lime, plus tender, tangy bay scallop ceviche on crispy chips, and cute masa cups stuffed with earthy mushrooms. Craving seafood? Fill tacos with a mound of smoky mahi-mahi, or try flaky, perfectly cooked grilled salmon spiced up with poblano and tomatillo corn sauce. Chicken breast with Chihuahua cheese and spicy corn is delicious, though in an oversalted poblano sauce. For dessert, try tres leches cake: milky, moist and delicious.
Excellent mexican flavor. The food is absolutely amazing at Platiyo. I'm from Mexico, so I can safely say that this is by far one of the best mexican restaurants in Chicago. Forget about finding burritos thought. The starters are delicious, we got the sampler platter to taste everything, that was a pretty good idea. I had the fish tacos and they were pretty darn good. For dessert, their Tres Leches cake is not that good, too much whipped cream, but the flan rocks. Service was very good, except that they tend to dissapear for 10 minutes at a time. But very corteous and all. It can get a bit loud, but nothing terribly defeaning. Oh, and they list it here as a ($) restaurant, it's more of a ($$)
Interesting Mexican. Word to wise--make a reservation. Both times I walked in on a weeknight the place was packed and we ended up waiting about half an hour at the also-packed bar. I'm a big tequila fan and was pleased to find Platiyo has an extensive tequila list. Be warned though--when you start calling out the tequila in your margarita, you'll be paying $10-$12 per drink. The modern Mexican cuisine is creatively prepared; the appetizer platter gives a nice overview of what they offer, and both the the Oaxacan seafood stew and the pork chop were excellent. The service on both visits was outstanding; when we asked a question about the different mole dishes our server brought out a taste of each. The vivid decor is enjoyable as well; I really liked the hanging paper mache dragons and colorful light fixtures.
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