08/30/09

Not as good as a year ago

by Georgia Harvey

One of my guests ordered the Special," Sirloin, Baked Potato and Shrimp." While Shrimp was shown on the Menus; the order was received with only the steak and a baked potato. There was a party of two, which had been served and a party of 4 in the area where we were placed. The werver was in the process of taking the order for the of 4. We waited almost 20 minutes before our order was taken, another 15-20 minutes before the drinks, soup and salad were served. The server only inquired once, briefly if everything was okay after which we asked for doggie bags to take our food out. The sirloin was ordered mediium well, it came rare. the Filet and Shrimp was ordered rare. The baby back ribs were excellent and tender; but the potato was luke warm.The server stated the sirloin was as rare as they could ge it. It was medium well. We have been customers at this site for over 8 years and had expected the same fine quality of service we previously experienced. This was not the case the afternoon of 8/30/09. The server subsequently apologized with the statement she was experiencing difficulty. This was a personal issue and should not have interefered with her quality of service. However, the apology for slow service was appreciated.

• Pros: The baked Bred is still the best.
• Cons: Mediocre Service

06/17/02

Food is Great

by joy18

The food is great. The place is nice. Crowed majority of the time. They have the best salads and also the bread is good. Good steaks and service. they don't open early say around 4pm on fridays and 3pm or Saturdays and Sundays. it is knd of pricey but it is worth it. They have a carry out section where you can get food to go.