| ambiance |
100.0% positive |
- “
The service is great and the atmosphere is very relaxed. ”
- “
My process for exploring ring ideas, asking questions, thinking of ring setting designs, bouncing ideas off Isaac and ultimately setting on a ring to be made did last about 3 months, but it was a really fun process and I can't say enough about how accommo ”
- “
Isaac was so helpful, the atmosphere was great, the selection was awesome. ”
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They will all go out of their way to make you feel comfortable and to make your experience great. ”
- “
The whole experience was very comfortable. ”
- “
My wife and I feel very comfortable using him and have always received a great product. ”
- “
At no time did I feel pressured to buy anything; she was extremely knowledgeable which made for a very comfortable experience. ”
- “
She gave me a very good tutorial on color and clarity and a few hours later, I was extremely comfortable in knowing what I was looking for after being able to see and analyze stones of varying grades. ”
- “
When we arrived, it was pouring rain but there was valet parking (that they covered for us for the day so we could check out the park and shop on the magnificent mile nearby!) ”
- “
She made me feel comfortable with the whole process in getting the perfect engagement ring for my fiance. ”
- “
and the store itself is cool and fun. ”
- “
Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. ”
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| dessert |
100.0% positive |
- “
The outstanding service is just icing on the cake. ”
|
| drinks |
100.0% positive |
- “
did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. ”
|
| menu variety |
94.73999977111816% positive |
- “
found dimend scaasi on a random search on google, i.e, best chicago diamonds or something like that, and my expectations were low until I saw their on line selection. ”
- “
did extensive research prior to buying my ring and found that they offered very competitive pricing right out of the gate. ”
- “
There I was overwhelmed by all the choices and had a bad experience feeling pressured to buy a lower quality diamond at one of the random stores I visited. ”
- “
DS's selection was fantastic, with a wide variety of ring styles and the unique style that fits my fiance's taste. ”
- “
almost feel guilty having gone to a place with such an amazing selection & such an obvious ability to create amazing designs and having a solitaire ring made. ”
- “
Unusual, innovative ring designs and a good selection of high end stones at decent prices. ”
- “
Ultimately, after examining diamonds at the other jewelers with whom I was working, it became clear that DS had the best options based on my specifications. ”
- “
made an appointment with Shannon to visit Dimend Scaasi with Craig to look at their extensive collection of ring styles and diamonds. ”
- “
Excellent selection and great service! ”
- “
My friend had recommended Bluenile (which also had a tremendous selection in diamonds). ”
- “
You don't pay a premium for the name (i.e. Jared) and both Alexa/Isaac were very helpful and honest in my selection process. ”
- “
Isaac was so helpful, the atmosphere was great, the selection was awesome. ”
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found the perfect ring for my honey through their extensive online catalog. ”
- “
The only reason I give these nice folks 4 out of 5 stars is that I felt their selection of rings was somewhat limited. ”
- “
beyond the great service and selection, my sales person actually kept me well under budget. ”
- “
Their diverse selection is incredible and the staff are very knowledgeable. ”
- “
It became clear that DS had a fantastic selection and very consistent pricing and, importantly, some of the most unique settings of all online vendors. ”
- “
did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. ”
- “
After weeks of searching for my perfect wedding ring, I found several beautiful options online at Dimend Scaasi. ”
|
| overall |
100.0% positive |
- “
Chicago's best place for engagement rings ”
- “
Dimend SCAASI is by far in my eyes the best place to purchase that perfect engagement ring! ”
- “
After consulting with a friend about the best place to buy an engegement ring, I was told to go no further than a web-site called Dimend Scassi. ”
- “
This is the absolute best place to go for buying jewelry. ”
- “
Again, the place is a business and I'm sure some people have good experiences, some mediocre and some bad - but this place is NOT the diamond Shangri-la that the reviews here make it out to be. ”
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That was a good thing as her local knowledge meant that rather than being ripped off on the high street, she did plenty of research online and built up a list of the best 10 stores in the jewellers mall, before we visited in Aug 2008. ”
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| return potential |
87.5% positive |
- “
don't have any issue recommending DS to everyone, and I know I'll be back for future purchases. ”
- “
would recommend Dimend Scaasi to anyone and I will return for more jewelry when I need it. ”
- “
Furthermore, he sent the diamond for inspection (after an amazing online viewing) and allowed return for full puchase price if unsatisfied. ”
- “
All in all, this was an incredible experience and of course, I'll have to come back once the ring arrives and let you all know if this incredible trend of quality product and service continued to the finish line, but I am confident all will be well. ”
|
| service |
97.15999603271484% positive |
- “
The staff are very knowledgeable about jewelry but they also understand the emotional side, which is really nice when you're in the throes of pre-nuptial insanity. ”
- “
All in all, this was an incredible experience and of course, I'll have to come back once the ring arrives and let you all know if this incredible trend of quality product and service continued to the finish line, but I am confident all will be well. ”
- “
want to extend my many thanks to you and your wonderful staff on the fantastic job that has been completed. ”
- “
Richard and I would like to sincerely thank Alexa, Isaac and the staff at Dimend SCAASI for their assistance and patience with our purchases, and could not recommend them highly enough to others who may be considering purchasing jewellery through them, bu ”
- “
Nice people to do bussiness with! ”
- “
Gorgeous diamond, great price, excellent service ”
- “
Alexa and the rest of the staff were pleasant and informative. ”
- “
owe big thanks to the staff at Dimend Scaasi for making this process so much more enjoyable than it would have been with any normal ring retailer. ”
- “
Owner and Staff are friendly and bend over backward to ensure happiness. ”
- “
Great place for modern styles and excellent customer service ”
- “
Excellent product, most excellent people ”
- “
We were given great prices and even better advice and service Shannon helped us out and i was looking for a much larger and more expensive band. ”
- “
Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. ”
- “
Was the service wonderful? ”
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Nice people ”
- “
This place has excellent customer service. ”
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have never experienced such amazing customer service, I found it to be unbelievable. ”
- “
Extremely knowledgeable with great service ”
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And great service! ”
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Great engagment ring service and value ”
- “
Thank you Isaac, Marta, and his entire devoted staff for their time, patience, and excellent craftsmenship. ”
- “
However, with all the excellent reviews and their service model of the 30-day guarantee & free polishings & resizings for life, it seemed like a great option. ”
- “
Awesome customer service. ”
- “
Issac and staff were very helpful and friendly. ”
- “
had no need to worry because both Lexi and Issac are A1, 100% fantastic people. ”
- “
The online viewing service and chat ability are real unique and a tremendous resource for out of town shoppers. ”
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couldn't believe the fast service. ”
- “
Isaac and the entire team are incredibly friendly, knowledgeable, and genuinely want you to be happy with your purchase. ”
- “
dimend SCASSI provided great service via their patented Innerview viewing system. ”
- “
Dimend Scassi truely takes pride in providing great service and high quality to their customers. ”
- “
Isaac and his staff were great to work with. ”
- “
Their service was impeccable and always accommodating from start to finish. ”
- “
The amount of attention to detail, great customer service atop of the envisions that you had will make me a returning customer always. ”
- “
He needn't have been, as the service and assistance he received from Alexa was outstanding, and the ring was stunning! ”
- “
Excellent customer service paired with outstanding workmanship equals happy customers. ”
- “
The outstanding service is just icing on the cake. ”
- “
had such a wonderful experience working with Isaac and the rest of the Dimend Scaasi staff. ”
- “
Great customer service Along with the Best Selection Around. ”
- “
incredible service, stunning product, great overall experience ”
- “
Their diverse selection is incredible and the staff are very knowledgeable. ”
- “
Beautiful jewelry - excellent customer service ”
- “
beyond the great service and selection, my sales person actually kept me well under budget. ”
- “
Isaac at dimend SCAASI (as well as his entire staff) was incredibly attentive and comforting in a relatively high-stress purchase situation. ”
- “
Great customer service,Great Price ,Great quality. ”
- “
The service is great and the atmosphere is very relaxed. ”
- “
This store and its staff deserves all the great recognition they are getting! ”
- “
The other jewelers were also very friendly and seemingly trustworthy, without being pushy, but Shannon went above and beyond. ”
- “
The people were friendly. ”
- “
The store is located in a nice setting and the employees are extremely professional and helpful. ”
- “
Shopping through the website is very easy, but friendly experience in the store is unparalled ”
- “
The incredible customer service continued in person. ”
- “
Isacc was very professional, friendly and helpful through the whole process. ”
- “
The staff is very knowledgeable and genuine. ”
- “
The staff at Dimend Scassi was very warm and welcoming. ”
- “
The people are really nice there but the designers are horrible. ”
- “
Besides having great customer service, they have beautiful, quality jewelry. ”
- “
Isaac and the entire staff at Dimend Scaasi are just truly incredible! ”
- “
Horrible customer service, go elsewhere! ”
- “
Excellent selection and great service! ”
- “
After hours of looking around, Dimend Scaasi stood out for both of us, offering a combination of competitive prices, excellent service that never made you feel pressured, and providing only high quality stones. ”
- “
visited the website and instantly began speaking to shannon, one of the friendly and informative jewlers at the store, via their instant messaing help feature. ”
- “
Great value and the ring was exactly what my fiance was looking for (Tiffany style Legacy setting) Isaac was extremely helpful in making this happen and couldn't be happier with their service! ”
- “
There are plenty of reviews talking about the outstanding customer service that you will receive at dimend SCASSI. ”
- “
excellent service ”
- “
Great people to do business with! ”
- “
have recommended him to many of my friends and will continue to tell everyone about the wonderful service and the most beautiful finished product. ”
- “
Then after reading reviews of Dimend Scaasi on this site, I made an appointment and met with Alexa, one of the stores very friendly and helpful store representatives. ”
- “
If you're looking for incredible customer service, honesty, and a great deal on beautiful diamonds, you should definitely visit Dimend Scaasi. ”
- “
Beautiful merchandise,great deal, fantastic service ”
- “
Again, the place is a business and I'm sure some people have good experiences, some mediocre and some bad - but this place is NOT the diamond Shangri-la that the reviews here make it out to be. ”
- “
perfect ring with even better customer service. ”
- “
would highly recommend this jeweler to anyone looking for a great deal and service. ”
- “
Great communication and personalized service ”
- “
Great prices, what you see on the website is what you get, great service ”
- “
Great customer service, quality, and price ”
- “
All around great service, quality, and fair prices. ”
- “
The showroom is not your grandparents' stodgy jewelers; it has a stylish, contemporary vibe and the staff are friendly, easygoing and professional. ”
- “
Amazing customer service. ”
- “
The service was excellent. ”
- “
The service was great, the quality of the craftmenship and diamonds all excellent. ”
- “
Marta and Shannon are nice people and very helpful. ”
- “
had a couple of other after thoughts and every time I wrote or phoned, Shannon was helpful, responsive and quite friendly. ”
- “
Amazing customer service and quality of rings! ”
- “
Great service + gorgeous ring = very happy couple ”
- “
Also, the service we received from everyone at DS was great. ”
- “
Shannon was genuinely interested in making sure that we got exactly what we wanted and provided exceptional service throughout, offering us great peace of mind for such a significant transaction. ”
- “
Wonderful service ”
- “
Excellent customer service for Wedding Diamonds ”
|
| value |
82.74999618530273% positive |
- “
was not only looking for quality, but also a great value. ”
- “
Great prices, what you see on the website is what you get, great service ”
- “
With Shannon it would have been more than worth any difference in cost, but I even found out that dimend SCASSI was less expensive than the wholesaler anyways. ”
- “
also recommend Dimend Scaasi on their value and quality of rings and diamonds. ”
- “
They have the unique ability to find any diamond at any price range, and they will not let you settle on just any ring. ”
- “
Gorgeous diamond, great price, excellent service ”
- “
It became clear that DS had a fantastic selection and very consistent pricing and, importantly, some of the most unique settings of all online vendors. ”
- “
Great engagment ring service and value ”
- “
have very limited knowledge of jewelry in general but with some input from my girlfriend as to the style and with some tremendous help from Shannon at dimend SCAASI I found what I believe to be an excellent ring for a terrific price. ”
- “
The price was more than reasonable. ”
- “
We were given great prices and even better advice and service Shannon helped us out and i was looking for a much larger and more expensive band. ”
- “
Other places, for the same money or more, showed me stones in an H color or with less than excellent cut , etc. ”
- “
Not only were they very accommodating to all my requests, they went out of their way to track the shipment after a huge snow storm to ensure that the ring would be ready in time. ”
- “
Combine this with great online prices similar to other warehouse distributors, and even better diamonds (check the GIA specs on the warehouse ones compared to the ones SCASSI provides) for a great ring and experience. ”
- “
Great customer service, quality, and price ”
- “
The deciding factor for me was that Isaac steered me towards diamonds that were excellent values, whereas I felt that other jewelers were steering me towards diamonds at the upper end of my budget. ”
- “
left knowing that I had just picked out the best ring for the best price and even enjoyed doing so! ”
- “
In fact, when I was leaning toward the more expensive diamond, Isaac suggested perhaps the slight upgrade quality wasn't that noticeable and probably not worth the huge jump in price. ”
- “
All around great service, quality, and fair prices. ”
- “
the size was right and the price seemed fantastic for the quality of diamond. ”
- “
explained that I really wanted to put all the money into a really great diamond, rather than put a couple grand into the band or side stones. ”
- “
Great value and the ring was exactly what my fiance was looking for (Tiffany style Legacy setting) Isaac was extremely helpful in making this happen and couldn't be happier with their service! ”
- “
Their pricing is fantastic, Alexa saved me $800.00. ”
- “
Isaac and Shannon both explained the pros and cons of each diamond and didn't pressure me at all to chose a more expensive option. ”
- “
They were professional and gave me exactly what I wanted at a great price. ”
- “
Best designs and prices around. ”
- “
After hours of looking around, Dimend Scaasi stood out for both of us, offering a combination of competitive prices, excellent service that never made you feel pressured, and providing only high quality stones. ”
- “
We got a great price and most importantly a beautiful ring customized to fit my tastes. ”
- “
Shannon was very helpful in explaining everything to me and the prices were fantasic. ”
- “
I'm rather analytical and having dimend's website, with full disclosure to compare prices, was helpful from the beginning. ”
- “
He gave me a great price on a diamond and diamond studded wedding band. ”
- “
My finance' even got me the setting that I really wanted but thought was too expensive. ”
- “
What was important to our decision to buy from Isaac, was the fact that we found a beautiful, quality diamond at a fair price. ”
- “
If anyone wants to buy a enagagement ring or any type of jewelry online at a good price, look no further. ”
- “
Your knowledge about the cut of the diamond vs. other qualities was very important in being able to find an affordable diamond that was still beautiful. ”
- “
Isaac gave me full value for a diamond that I purchased from him earlier, and gave me a wonderful deal for the previous gold. ”
- “
Even recommended I purchase a LESS expensive diamond. ”
- “
High quality diamonds/rings at a very good price. ”
- “
You'll fine some of the most unique settings around at reasonable pricing. ”
- “
would highly recommend this jewelry store to anyone looking to purchase well above average quality diamonds at a fair price. ”
- “
Shannon helped me choose the perfect diamond and at a really great price. ”
- “
Dimend Scaasi offered a great price so i got in touch. ”
- “
recently purchased a diamond for my soon to be fiance and found the website, salespeople, and most importantly the prices to be excellent! ”
- “
set up my order with Alexa and she had a refreshingly honest discussion with me about my choice of stone and ring, to the point that she steered me away from a slightly smaller, but more expensive stone to a slightly larger less expensive stone that wou ”
- “
At every turn he tried to demonstrate that buying the most expensive diamond might not be the best decision, and I was surprised and pleased by that. ”
- “
Furthermore, he sent the diamond for inspection (after an amazing online viewing) and allowed return for full puchase price if unsatisfied. ”
- “
Their prices are competitive, but they are amazing coupled with the outstanding product you will receive. ”
- “
Patented Innerview system combined with great diamond prices, for a great experience ”
- “
She had pulled three or four great diamonds (all of which were in or below the price range I had given her) and was perfectly willing to give her opinion when I asked, but didn't try to push any agenda. ”
- “
It felt like I was working with a local jeweler personally who also happened to have great online prices. ”
- “
This was a huge time saver, because I could study the list and tell her specifically which ones I wasn't interested in before I even saw them. ”
- “
When the ring was sent to me and my wife wanted slightly different colored sapphires, Lexi took it back, mailed us additional samples to choose from and then delivered a wonderful ring at a very competitive price. ”
- “
The owner helped me find a great diamond for an excellent price. ”
- “
Once I had it down to two they actually steered me to the less expensive stone (which really was the better one), so that was nice. ”
- “
Furthermore, I feel like I got an outstanding value. ”
- “
Unusual, innovative ring designs and a good selection of high end stones at decent prices. ”
- “
did extensive research prior to buying my ring and found that they offered very competitive pricing right out of the gate. ”
|
| wait time |
100.0% positive |
- “
searched long and hard for the perfect engagement ring for my future wife. ”
|
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