| ambiance |
100.0% positive |
- “
Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. ”
- “
She gave me a very good tutorial on color and clarity and a few hours later, I was extremely comfortable in knowing what I was looking for after being able to see and analyze stones of varying grades. ”
- “
She made me feel comfortable with the whole process in getting the perfect engagement ring for my fiance. ”
- “
My wife and I feel very comfortable using him and have always received a great product. ”
- “
When we arrived, it was pouring rain but there was valet parking (that they covered for us for the day so we could check out the park and shop on the magnificent mile nearby!) ”
- “
At no time did I feel pressured to buy anything; she was extremely knowledgeable which made for a very comfortable experience. ”
- “
Isaac was so helpful, the atmosphere was great, the selection was awesome. ”
- “
and the store itself is cool and fun. ”
- “
The service is great and the atmosphere is very relaxed. ”
- “
The whole experience was very comfortable. ”
- “
They will all go out of their way to make you feel comfortable and to make your experience great. ”
- “
My process for exploring ring ideas, asking questions, thinking of ring setting designs, bouncing ideas off Isaac and ultimately setting on a ring to be made did last about 3 months, but it was a really fun process and I can't say enough about how accommo ”
|
| dessert |
100.0% positive |
- “
The outstanding service is just icing on the cake. ”
|
| drinks |
100.0% positive |
- “
did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. ”
|
| menu variety |
94.73999977111816% positive |
- “
Their diverse selection is incredible and the staff are very knowledgeable. ”
- “
DS's selection was fantastic, with a wide variety of ring styles and the unique style that fits my fiance's taste. ”
- “
beyond the great service and selection, my sales person actually kept me well under budget. ”
- “
You don't pay a premium for the name (i.e. Jared) and both Alexa/Isaac were very helpful and honest in my selection process. ”
- “
The only reason I give these nice folks 4 out of 5 stars is that I felt their selection of rings was somewhat limited. ”
- “
found the perfect ring for my honey through their extensive online catalog. ”
- “
almost feel guilty having gone to a place with such an amazing selection & such an obvious ability to create amazing designs and having a solitaire ring made. ”
- “
Excellent selection and great service! ”
- “
My friend had recommended Bluenile (which also had a tremendous selection in diamonds). ”
- “
made an appointment with Shannon to visit Dimend Scaasi with Craig to look at their extensive collection of ring styles and diamonds. ”
- “
It became clear that DS had a fantastic selection and very consistent pricing and, importantly, some of the most unique settings of all online vendors. ”
- “
Unusual, innovative ring designs and a good selection of high end stones at decent prices. ”
- “
did extensive research prior to buying my ring and found that they offered very competitive pricing right out of the gate. ”
- “
After weeks of searching for my perfect wedding ring, I found several beautiful options online at Dimend Scaasi. ”
- “
did extensive research on nearly 50 accredited jewelers and this one in my opinion is the best bar none. ”
- “
There I was overwhelmed by all the choices and had a bad experience feeling pressured to buy a lower quality diamond at one of the random stores I visited. ”
- “
Isaac was so helpful, the atmosphere was great, the selection was awesome. ”
- “
Ultimately, after examining diamonds at the other jewelers with whom I was working, it became clear that DS had the best options based on my specifications. ”
- “
found dimend scaasi on a random search on google, i.e, best chicago diamonds or something like that, and my expectations were low until I saw their on line selection. ”
|
| overall |
100.0% positive |
- “
That was a good thing as her local knowledge meant that rather than being ripped off on the high street, she did plenty of research online and built up a list of the best 10 stores in the jewellers mall, before we visited in Aug 2008. ”
- “
This is the absolute best place to go for buying jewelry. ”
- “
Chicago's best place for engagement rings ”
- “
Again, the place is a business and I'm sure some people have good experiences, some mediocre and some bad - but this place is NOT the diamond Shangri-la that the reviews here make it out to be. ”
- “
Dimend SCAASI is by far in my eyes the best place to purchase that perfect engagement ring! ”
- “
After consulting with a friend about the best place to buy an engegement ring, I was told to go no further than a web-site called Dimend Scassi. ”
|
| return potential |
87.5% positive |
- “
don't have any issue recommending DS to everyone, and I know I'll be back for future purchases. ”
- “
would recommend Dimend Scaasi to anyone and I will return for more jewelry when I need it. ”
- “
All in all, this was an incredible experience and of course, I'll have to come back once the ring arrives and let you all know if this incredible trend of quality product and service continued to the finish line, but I am confident all will be well. ”
- “
Furthermore, he sent the diamond for inspection (after an amazing online viewing) and allowed return for full puchase price if unsatisfied. ”
|
| service |
97.15999603271484% positive |
- “
excellent service ”
- “
Excellent selection and great service! ”
- “
Dimend Scassi truely takes pride in providing great service and high quality to their customers. ”
- “
Great communication and personalized service ”
- “
Nice people ”
- “
dimend SCASSI provided great service via their patented Innerview viewing system. ”
- “
Beautiful jewelry - excellent customer service ”
- “
Beautiful merchandise,great deal, fantastic service ”
- “
Horrible customer service, go elsewhere! ”
- “
He needn't have been, as the service and assistance he received from Alexa was outstanding, and the ring was stunning! ”
- “
Was the service wonderful? ”
- “
Shannon was genuinely interested in making sure that we got exactly what we wanted and provided exceptional service throughout, offering us great peace of mind for such a significant transaction. ”
- “
This place has excellent customer service. ”
- “
If you're looking for incredible customer service, honesty, and a great deal on beautiful diamonds, you should definitely visit Dimend Scaasi. ”
- “
Wonderful service ”
- “
The service was great, the quality of the craftmenship and diamonds all excellent. ”
- “
Great engagment ring service and value ”
- “
Besides having great customer service, they have beautiful, quality jewelry. ”
- “
Isaac and the entire staff at Dimend Scaasi are just truly incredible! ”
- “
The people were friendly. ”
- “
Great value and the ring was exactly what my fiance was looking for (Tiffany style Legacy setting) Isaac was extremely helpful in making this happen and couldn't be happier with their service! ”
- “
The other jewelers were also very friendly and seemingly trustworthy, without being pushy, but Shannon went above and beyond. ”
- “
Excellent customer service paired with outstanding workmanship equals happy customers. ”
- “
perfect ring with even better customer service. ”
- “
have recommended him to many of my friends and will continue to tell everyone about the wonderful service and the most beautiful finished product. ”
- “
The staff are very knowledgeable about jewelry but they also understand the emotional side, which is really nice when you're in the throes of pre-nuptial insanity. ”
- “
Thank you Isaac, Marta, and his entire devoted staff for their time, patience, and excellent craftsmenship. ”
- “
The service is great and the atmosphere is very relaxed. ”
- “
Isacc was very professional, friendly and helpful through the whole process. ”
- “
Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. ”
- “
want to extend my many thanks to you and your wonderful staff on the fantastic job that has been completed. ”
- “
couldn't believe the fast service. ”
- “
Isaac and his staff were great to work with. ”
- “
Isaac and the entire team are incredibly friendly, knowledgeable, and genuinely want you to be happy with your purchase. ”
- “
Again, the place is a business and I'm sure some people have good experiences, some mediocre and some bad - but this place is NOT the diamond Shangri-la that the reviews here make it out to be. ”
- “
Richard and I would like to sincerely thank Alexa, Isaac and the staff at Dimend SCAASI for their assistance and patience with our purchases, and could not recommend them highly enough to others who may be considering purchasing jewellery through them, bu ”
- “
have never experienced such amazing customer service, I found it to be unbelievable. ”
- “
And great service! ”
- “
The outstanding service is just icing on the cake. ”
- “
Alexa and the rest of the staff were pleasant and informative. ”
- “
Their diverse selection is incredible and the staff are very knowledgeable. ”
- “
Isaac at dimend SCAASI (as well as his entire staff) was incredibly attentive and comforting in a relatively high-stress purchase situation. ”
- “
The people are really nice there but the designers are horrible. ”
- “
Great place for modern styles and excellent customer service ”
- “
The staff is very knowledgeable and genuine. ”
- “
Gorgeous diamond, great price, excellent service ”
- “
had no need to worry because both Lexi and Issac are A1, 100% fantastic people. ”
- “
had a couple of other after thoughts and every time I wrote or phoned, Shannon was helpful, responsive and quite friendly. ”
- “
would highly recommend this jeweler to anyone looking for a great deal and service. ”
- “
However, with all the excellent reviews and their service model of the 30-day guarantee & free polishings & resizings for life, it seemed like a great option. ”
- “
The showroom is not your grandparents' stodgy jewelers; it has a stylish, contemporary vibe and the staff are friendly, easygoing and professional. ”
- “
The service was excellent. ”
- “
There are plenty of reviews talking about the outstanding customer service that you will receive at dimend SCASSI. ”
- “
Great customer service, quality, and price ”
- “
The store is located in a nice setting and the employees are extremely professional and helpful. ”
- “
After hours of looking around, Dimend Scaasi stood out for both of us, offering a combination of competitive prices, excellent service that never made you feel pressured, and providing only high quality stones. ”
- “
We were given great prices and even better advice and service Shannon helped us out and i was looking for a much larger and more expensive band. ”
- “
All around great service, quality, and fair prices. ”
- “
All in all, this was an incredible experience and of course, I'll have to come back once the ring arrives and let you all know if this incredible trend of quality product and service continued to the finish line, but I am confident all will be well. ”
- “
The amount of attention to detail, great customer service atop of the envisions that you had will make me a returning customer always. ”
- “
This store and its staff deserves all the great recognition they are getting! ”
- “
visited the website and instantly began speaking to shannon, one of the friendly and informative jewlers at the store, via their instant messaing help feature. ”
- “
Great service + gorgeous ring = very happy couple ”
- “
Great prices, what you see on the website is what you get, great service ”
- “
Amazing customer service and quality of rings! ”
- “
Shopping through the website is very easy, but friendly experience in the store is unparalled ”
- “
Awesome customer service. ”
- “
Great people to do business with! ”
- “
Marta and Shannon are nice people and very helpful. ”
- “
Then after reading reviews of Dimend Scaasi on this site, I made an appointment and met with Alexa, one of the stores very friendly and helpful store representatives. ”
- “
The staff at Dimend Scassi was very warm and welcoming. ”
- “
The online viewing service and chat ability are real unique and a tremendous resource for out of town shoppers. ”
- “
Nice people to do bussiness with! ”
- “
Great customer service Along with the Best Selection Around. ”
- “
Excellent product, most excellent people ”
- “
beyond the great service and selection, my sales person actually kept me well under budget. ”
- “
Their service was impeccable and always accommodating from start to finish. ”
- “
Great customer service,Great Price ,Great quality. ”
- “
had such a wonderful experience working with Isaac and the rest of the Dimend Scaasi staff. ”
- “
Also, the service we received from everyone at DS was great. ”
- “
Extremely knowledgeable with great service ”
- “
Owner and Staff are friendly and bend over backward to ensure happiness. ”
- “
The incredible customer service continued in person. ”
- “
Issac and staff were very helpful and friendly. ”
- “
owe big thanks to the staff at Dimend Scaasi for making this process so much more enjoyable than it would have been with any normal ring retailer. ”
- “
Amazing customer service. ”
- “
Excellent customer service for Wedding Diamonds ”
- “
incredible service, stunning product, great overall experience ”
|
| value |
82.74999618530273% positive |
- “
He gave me a great price on a diamond and diamond studded wedding band. ”
- “
All around great service, quality, and fair prices. ”
- “
When the ring was sent to me and my wife wanted slightly different colored sapphires, Lexi took it back, mailed us additional samples to choose from and then delivered a wonderful ring at a very competitive price. ”
- “
Gorgeous diamond, great price, excellent service ”
- “
Once I had it down to two they actually steered me to the less expensive stone (which really was the better one), so that was nice. ”
- “
explained that I really wanted to put all the money into a really great diamond, rather than put a couple grand into the band or side stones. ”
- “
Great value and the ring was exactly what my fiance was looking for (Tiffany style Legacy setting) Isaac was extremely helpful in making this happen and couldn't be happier with their service! ”
- “
We got a great price and most importantly a beautiful ring customized to fit my tastes. ”
- “
It became clear that DS had a fantastic selection and very consistent pricing and, importantly, some of the most unique settings of all online vendors. ”
- “
Even recommended I purchase a LESS expensive diamond. ”
- “
recently purchased a diamond for my soon to be fiance and found the website, salespeople, and most importantly the prices to be excellent! ”
- “
High quality diamonds/rings at a very good price. ”
- “
was not only looking for quality, but also a great value. ”
- “
Other places, for the same money or more, showed me stones in an H color or with less than excellent cut , etc. ”
- “
Great prices, what you see on the website is what you get, great service ”
- “
left knowing that I had just picked out the best ring for the best price and even enjoyed doing so! ”
- “
set up my order with Alexa and she had a refreshingly honest discussion with me about my choice of stone and ring, to the point that she steered me away from a slightly smaller, but more expensive stone to a slightly larger less expensive stone that wou ”
- “
We were given great prices and even better advice and service Shannon helped us out and i was looking for a much larger and more expensive band. ”
- “
I'm rather analytical and having dimend's website, with full disclosure to compare prices, was helpful from the beginning. ”
- “
Your knowledge about the cut of the diamond vs. other qualities was very important in being able to find an affordable diamond that was still beautiful. ”
- “
Best designs and prices around. ”
- “
Isaac gave me full value for a diamond that I purchased from him earlier, and gave me a wonderful deal for the previous gold. ”
- “
Shannon was very helpful in explaining everything to me and the prices were fantasic. ”
- “
Furthermore, he sent the diamond for inspection (after an amazing online viewing) and allowed return for full puchase price if unsatisfied. ”
- “
She had pulled three or four great diamonds (all of which were in or below the price range I had given her) and was perfectly willing to give her opinion when I asked, but didn't try to push any agenda. ”
- “
Their pricing is fantastic, Alexa saved me $800.00. ”
- “
What was important to our decision to buy from Isaac, was the fact that we found a beautiful, quality diamond at a fair price. ”
- “
the size was right and the price seemed fantastic for the quality of diamond. ”
- “
The owner helped me find a great diamond for an excellent price. ”
- “
In fact, when I was leaning toward the more expensive diamond, Isaac suggested perhaps the slight upgrade quality wasn't that noticeable and probably not worth the huge jump in price. ”
- “
This was a huge time saver, because I could study the list and tell her specifically which ones I wasn't interested in before I even saw them. ”
- “
With Shannon it would have been more than worth any difference in cost, but I even found out that dimend SCASSI was less expensive than the wholesaler anyways. ”
- “
Great engagment ring service and value ”
- “
Unusual, innovative ring designs and a good selection of high end stones at decent prices. ”
- “
Not only were they very accommodating to all my requests, they went out of their way to track the shipment after a huge snow storm to ensure that the ring would be ready in time. ”
- “
Patented Innerview system combined with great diamond prices, for a great experience ”
- “
At every turn he tried to demonstrate that buying the most expensive diamond might not be the best decision, and I was surprised and pleased by that. ”
- “
After hours of looking around, Dimend Scaasi stood out for both of us, offering a combination of competitive prices, excellent service that never made you feel pressured, and providing only high quality stones. ”
- “
Their prices are competitive, but they are amazing coupled with the outstanding product you will receive. ”
- “
Isaac and Shannon both explained the pros and cons of each diamond and didn't pressure me at all to chose a more expensive option. ”
- “
The price was more than reasonable. ”
- “
They have the unique ability to find any diamond at any price range, and they will not let you settle on just any ring. ”
- “
You'll fine some of the most unique settings around at reasonable pricing. ”
- “
My finance' even got me the setting that I really wanted but thought was too expensive. ”
- “
Shannon helped me choose the perfect diamond and at a really great price. ”
- “
They were professional and gave me exactly what I wanted at a great price. ”
- “
also recommend Dimend Scaasi on their value and quality of rings and diamonds. ”
- “
would highly recommend this jewelry store to anyone looking to purchase well above average quality diamonds at a fair price. ”
- “
Furthermore, I feel like I got an outstanding value. ”
- “
Dimend Scaasi offered a great price so i got in touch. ”
- “
did extensive research prior to buying my ring and found that they offered very competitive pricing right out of the gate. ”
- “
If anyone wants to buy a enagagement ring or any type of jewelry online at a good price, look no further. ”
- “
Great customer service, quality, and price ”
- “
Combine this with great online prices similar to other warehouse distributors, and even better diamonds (check the GIA specs on the warehouse ones compared to the ones SCASSI provides) for a great ring and experience. ”
- “
It felt like I was working with a local jeweler personally who also happened to have great online prices. ”
- “
have very limited knowledge of jewelry in general but with some input from my girlfriend as to the style and with some tremendous help from Shannon at dimend SCAASI I found what I believe to be an excellent ring for a terrific price. ”
- “
The deciding factor for me was that Isaac steered me towards diamonds that were excellent values, whereas I felt that other jewelers were steering me towards diamonds at the upper end of my budget. ”
|
| wait time |
100.0% positive |
- “
searched long and hard for the perfect engagement ring for my future wife. ”
|
Deals
share
@dimendscaasi | Facebook |