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(877) 211-9810

15854 S La Grange Rd
Orland Park, IL 60462 41.6027 -87.8531

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What People Are Saying About Best Buy

The Owner

Best Buy

Owner

Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.

The Editor

Contributor

Citysearch

In Short – Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

1 Star Rating: Poor

08/03/09

Worst possible service ever!

by Ryan33187 at Citysearch

I was calling the Orland Park location from my cell phone at my house to see if they had something in stock so as to not waste my time. I sat on hold for about 20 minutes before hanging up and calling again. Low and behold was on hold forever again... so I decided to drive there while on hold to see what would have taken the shortest amount of time. Sadly enough I drove there on hold saw they had what I was looking for and left still on hold. Amazing how hard it is for a company to pick up a phone and answer some simple questions. I decided to go across the street to purchase it instead. BEST BUY needs to have a meeting on how to pay attention to the potential customers looking for answers over the phone.

  • Pros: none
  • Cons: Can't provide good customer service.

The Details on Best Buy

The Extras:

If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.

Know Before You Go:

Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.

Look Good:

Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.

The Extras:

If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.

Know Before You Go:

Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.

Look Good:

Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.

Category:

Consumer Electronics, Department Stores, Computer Repair, Computer Hardware, Camera Stores, Hotels & Motels, Major Appliances

Payment Methods:

American Express, Visa, Discover, MasterCard

Shopping Products:

Music CDs & Tapes, DVDs

Consumer Electronics Products:

VCRs, Stereos, TVs and Radios, Video Equipment, Home Theater Systems

Message from Best Buy

  • Consumer Electronics
  • Personal Computers & Software
  • Home Appliances

Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.

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