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The Enchanted Florist

13123 S la Grange Rd, Orland Park, IL | Map it  

60462 41.631200 -87.818501

(708) 460-8255 | View Website

  • Hours

    mon-tues 9-5 wed-thur-fri 9-7 sat 9-5 sun 9-12
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Features

Categories:
Florists, Gift Shops, Stationery Stores

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Gift & Novelty Products:
Gift Baskets
Payment Methods:
MasterCard, Discover, Visa, American Express, Diners Club
Florist Products:
Plants
General Merchandise Store Products:
Wedding Supplies

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Reviews for The Enchanted Florist

MSumm

Member since May, 2012 View Profile
1Review
0Photos
Joined 6 days ago
1.0
May 24, 2012

HORRENDOUS! Took my money and sent nothing!. HORRIBLE SERVICE! Ordered 2 Mother's Day Bouquets that were NEVER delivered. Its now 13 days later and after HOUNDING them, they agreed to refund me, but STILL NO REFUND. Had to go to my bank and file fraud charges. The "david" guy will NEVER get on the phone, and they have some fishy gmail address for coorespondence. Not even a vaild business email address. Never in my life have I been this dissatisfied with a florist. STAY AWAY FROM THIS HACK! They take your money and give you nothing in return.

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WindyCity

Member since May, 2012 View Profile
1Review
0Photos
Joined 16 days ago
1.0
May 14, 2012

Run, Don't Walk, Away from The Enchanted Florist. Enchanted Florist doesn't deserve even a single "star." Where are the negative numbers? I purchased a $50 coupon from Groupilicious. With Mother's Day around the corner, I thought I had a great deal.

Following all instructions carefully, I placed my order. The order came to $64.33, and with the $50 coupon, my credit card should have been billed $14.33.

The entire $64.33 was billed to my credit card. In addition, the Enchanted Florist billed an additional charge for $69.31. So, Enchanted Florist billed me $133.64 instead of $14.33.

Further, the flowers were never delivered!

Getting in touch with them is impossible. Answering machines direct you to other numbers. No one answers those numbers. Finally, after at least a dozen calls, I was promised they would deliver flowers to my mother today and promised they would call me back. No flowers, no telephone call. What a racket.

I'm hoping they will get this straightened out, but I'm beginning to think it's a scam. So disappointing.

I will be contacting Groupilicious and hope for some relief.

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