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(312) 565-1234
151 E Wacker Drive
Chicago,
IL
60601
41.888
-87.6236
Neighborhoods: Central, Loop
Hyatt Regency-Chicago
Last updated 8.24.09
What People Are Saying About Hyatt Regency Chicago
The Editor
Contributor
Citysearch
The Scene – With 2,019 rooms--119 of them suites--it's the biggest hotel in the city and one of the biggest in the world. But don't let that discourage you from experiencing the quality amenities this hotel has to offer. For example, it boasts the longest free-standing bar in the country (named--what else?--"Big"). The wall of glass overlooking the Chicago River in the bar is impressive. – – The Details – The hotel is well-situated, just east of Michigan Avenue on the south bank of the Chicago River. Guests can find just about everything they need without ever going…
01/09/09
Great for a winter weekend
by FuzzyLogic at Citysearch
I stayed at the Hyatt because it was Christmas holiday. If you stay at the W, overlooking over the Navy Pier, or the Westin looking north past the Drake up the shoreline, you realize how bleak things get in the wintertime. Lake Michigan looks SOOOOO cold. But I asked for a room high up with a view of the Wrigley Building. They put me on a high floor in the West Tower facing north. Excellent. The semi-frozen Chicago river in the foreground, and the Wrigley and Tribune buildings behind them -- the foot of the Mag Mile. In summer, sure, maybe you want to see the Navy Pier or Grant Park, but this was perfect in winter. Other good things: (1) the staff were extremely solicitous and helpful; 5-star customer service, (2) the main lobby is capacious and comfortable, as is the Big Bar, the hotel's main bar in the lobby, (3) the hotel connects to the underground (a network of underground halls that connects the nearby buildings), which is very convenient for lunch when the weather is raw; everything from Mickey D's to sushi, (4) the Regency Club, a modest room upgrade that gives you a high-floor room, and free continental breakfast and evening hors d'oeuvres, (5) room amenities -- I like the ipod docking station. Good selection of entertainment, too. One reviewer whined that the coffeemaker was stowed under the TV. Dude, it's not attached. Try moving it. Bad things -- let's see.... I had none of the elevator waiting that was decried in the other reviews. I'm thinking maybe there is more demand for the East Tower elevators, but I never waited long for one in the West Tower. (1) The room soundproofing is poor. My first night was quiet, but on the second night, a loud dude checked in next door and I could hear everything he said. After I gave him a sample of my ipod playlist, I didn't hear much from him. (2) Unsatisfying shower spray; and the ventilation made it impossible to build up a room full of steam. Overall, I would definitely return.
- Pros: service, lobby, some views
- Cons: soundproofing
01/03/09
Average
by stuardw at Citysearch
It was very close to the Magnificent Mile. Check in and out was easy. I just found the hotel very average and not really worthy of its 4 star rating. Coffee maker was horrible. The worst part of the experience was the employee that was in charge of the mini bar barged in while my girlfriend and i were sleeping/laying down. nothing had been removed from the mini bar and it was only a few hours after i had checked in. so i really didn't see why they needed to be checking it at all. She wasn't very friendly either.
- Pros: location
- Cons: just blah
11/06/08
Hyatt Hotel on Wacker Dr in Chicago a big disappointment and way overpriced
by 040753 at Citysearch
I recently stayed at the Hyatt Hotel ( room 2523 ) on Wacker Dr in Chicago and attended a business conference there. Becuase I booked the room via the business website, I ended up paying $269 per night rather than $219 per night ( which is the price on the Hyatt's website ). The room was small and dark with outdated furniture. Half of the electric outlets did not work. The coffee maker was placed in a crevice under the TV and virtually impossible to use as a result. The carpet was stained and the room had no microwave or refrigerator. The air conditioner was very loud and every time anyone in any of the several rooms above us flushed the toilet, we heard it throughout the night. The hotel staff were very impersonal. The safe in the room was unworkable. The hotel itself was very dark and extremely difficult to find our way. Access to the internet was priced at $13.69 per day. Some hotel websites rate this hotel as a 4-star. I think this hotel is not even a 3-star. In fact, when compared to other more modest hotels such as Marriott, I would rate the other hotels much higher mainly because the Hyatt continues to attempt to charge you for everything as if it were a 5-star hotel ! Not quite a rip-off, but very close. Go somerwhere else. You will be glad you did.
- Pros: nice view
- Cons: dark, noisy, impersonal, very large and difficult to find your way, they charge you for everything
The Details on Hyatt Regency Chicago
The Extras:
Day passes to nearby Lakeshore Athletic Club are available for $20. Amenities include indoor lap pool, sundeck and plunge pool, climbing wall, whirlpool and steam room.
Category:
Hotels & Motels, Business Hotels, Luxury Hotels, Tourist Hotels
Payment Methods:
American Express, Diners Club, Discover, Visa, MasterCard, Travelers Check
Smoking Permitted:
Yes
