Swissotel Chicago

(312) 565-0565

323 E Wacker Drive
Chicago, IL 60601 41.8877 -87.6199

Get Map & Directions »

Neighborhoods: Loop, Central

Swissotel Chicago

Swissotel Chicago

What People Are Saying About Swissotel Chicago

The Editor

Contributor

Citysearch

The Scene – This hotel's decor manages to be both modern and warm at the same time, with a chic limestone-floored lobby and cool, inviting colors throughout. Rounded walls in the corridors add a nice note. – – The Details – All guest rooms have marble baths and separate, glass-enclosed showers. Some suites have a half wall and some steps to separate the bedroom from the living area--this set-up gives the illusion of space and privacy. The sofas in the suites are sleek but soft, recalling old-fashioned daybeds. Business travelers will find all the conveniences they…

2 Star Rating: Below Average

12/10/07

An OK hotel, but definitely undeserving of four stars

by jeffatuofl

This is a decent BASIC hotel. Don't come here expecting the four-star service touted in the promotional materials for this property, though. The room I had, 3316, faced south with a great view of the lake and Millennium Park. This view is soon to be spoiled by a high-rise being built immediately south of the Swissotel.

The room is basic with what looks to be c1985 hotel furniture that has definitely seen its better days. It is fairly clean, but cannot give it high marks for housekeeping (dirty bedskirt, a not-totally-clean bathroom on check-in, etc.). Walls seem quite thin. Can hear people on both sides as well as a lot of chatter through vent in the bathroom.

The restaurants on premises are very expensive (the Palm restaurant is $25+ per entree). Room service is equally expensive. A candy bar from the honor bar = $4. Bottle of water from the honor bar = $6. The gift shop is very pricey for sundries (I forgot deodorant -- stupid move -- and got a very small size of Sure for $5.44).

The upside is that the CTA buses run right outside the hotel (some can also be caught a block away at Michigan and Wacker). Check-in was friendly and efficient. It isn't the most conveniently located property, but certainly an easy walk to the hub of Michigan Mag Mile shops and The Loop.

Paid $99 through Hotwire. Would not wanted to have paid a lot more for this hotel. Most sources rate it at four stars. Most three-star hotels I've used in Chicago provided a higher level of comfort and amenity.

  • Pros: Decent views. Efficient staff.
  • Cons: Worn, dated rooms. Noisy.
5 Star Rating: Highly Recommended

07/24/02

Wonderful Swissotel, Not like Atlanta

by sushibushi2

Received a great value through Quickbook.com,

The hotel is beautiful and the staff will help you unlike the Atlanta Swissotel. Definitely one of my Favs.

  • Pros: great hotel

The Details on Swissotel Chicago

When to Go:

On Sundays from 9:30am-2pm, the Edelweiss Penthouse on the 43rd floor hosts WNUA's Smooth Jazz Sunday Brunch (adults $49, children $20).

Category:

Hotels & Motels

Payment Methods:

Visa, MasterCard

Smoking Permitted:

Yes

Lists In Chicago

Advertisement

Best of Citysearch

Things To Do Nearby Swissotel Chicago

Recent Reviews In Chicago

4 Star Rating: Recommended

The Westin Michigan Avenue

909 N Michigan Avenue, Chicago, IL

5 Star Rating: Highly Recommended

Trump International Hotel & Tower Chicago

401 N. Wabash Avenue, Chicago, IL

5 Star Rating: Highly Recommended

The Palmer House Hilton

17 E Monroe St, Chicago, IL

5 Star Rating: Highly Recommended

The Westin Chicago River North

320 N Dearborn Ave, Chicago, IL

Advertisement