(312) 781-1000
111 N State St
Chicago,
IL
60602
41.8836
-87.6276
Neighborhoods: Central, Loop
What People Are Saying About Macy's
The Editor
Contributor
Citysearch
The Scene – Occupying the building that housed the original Marshall Field's, this nationwide department store aims to continue to draw tourists and locals. While the Field's awnings have been replaced with Macy's, many of the store's popular features remain: The Walnut Room is still in operation and will house the great tree during the holidays; the holiday windows will still be decorated in keeping with tradition; the signature clock tower remains a fixture; and Frango Mints are still available at the store. – – The goods – Macy's is every shopper's department…
08/21/09
Missing Fields
by J99 at Citysearch
I loved Marshall Fields and everything about it...Macy's is an ok substitute, better than the building being empty and nicer than a Carsons', but lacking the charm and class of Fields' imo
- Pros: Helpful Staff
- Cons: Feels Generic
08/18/09
Take A Pass on the Furniture Department
by Tellit at Citysearch
Purchased a bed frame in the Martha Stewart line-beautiful at first glance but salesman lied when I asked how difficult it would be to make the bed due to curved corners. No problem he said-well it is a problem-the mattress is heavy and has to be lifted every time I change the sheets.
- Pros: Downtown
- Cons: Expensive and they lie to sell
08/10/09
BRIDAL SALON AT MACY'S = NIGHTMARE
by PoorlyTreatedCustomer at Citysearch
I bought my dress from Macy's in Septembr of last year and I was quoted a fix amount of $250 for my alterations. I am getting married in October and I went for my first fitting last week and after standing for 1 hour and 30 minutes during my EXTENDED lunch break getting fitted, I was quoted over $700.
I have talked with the manager of the alterations department on the phone and she yelled at me and interrupted me while I was explaining why I as so upset. I then talked to another manager who told me that a Consultant should not have to follow up with a Bride if they haven't heard back from us. He then laughed at me, and told me that I hear only what I want to hear and that Macy's will be more than happy to LOSE me as a customer.
DO NOT RUIN WHAT IS SUPPOSED TO BE THE BEST EXPERIENCE OF YOUR LIFE by purchasing your bridal gown from Macy's Salon.
Did I mention that the consultant who quoted me the #250 flat fee is no longer working there?
Good Luck.
- Pros: NOTHING
- Cons: EVERYTHING
The Details on Macy's
The Extras:
Put your bags down and grab a bite at either 7 on State or the more upscale Walnut Room.
Category:
Department Stores, Marketing Consultants, Jewelry, Discount Stores, Men's Clothing, Women's Clothing, Eye Glasses
Payment Methods:
American Express, Cash, Discover, Visa, Diners Club, MasterCard
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