“From the moment you walk in the door: fresh flowers everywhere, the hip, yet totally friendly and cozy atmosphere, and the services are actually unique.”
“My skin looks fresh for the first time in many, many years.”
“The prices are reasonable for the city and I like the variety of energy/eastern medicine products they have available.”
“He was not exactly rude but was unfriendly and lacked the aura of good vibes one would expect in such a place.”
“came in with and received one of the most profound massaged by Aslana there, she is a truly gifted therapist as well as a healer, during our session she channelled information for me that was healing and inspirational, i get massage twice a month and wi”
“The girls at the front desk are very friendly and are actually knowledgeable about the products they sell and everyone there has such beautiful skin.”
“Yes this place is big and beautiful, but it's not worth the money.”
“When I returned for my appointment the staff was cold and impersonal, the rooms were even colder, and I had thought my therapist forgot about me, because I waited way too long - and when she returned she said my name wrong.”
Pros: - awesome steam shower - super
comfortable king size bed - quiet with no television or phone (perfect to get away from it all..) - located in a great neighborhood with plenty of shopping/dining to choose from
Poor Retail Service, Poor Product Knowledge.
My first visit at the Ruby Room was yesterday (Sunday) around 1pm. There were two people working the retail end of the business, one young man, one young woman. In general, the staff was not particularly attentive or friendly, inexcusable considering the tiny size of the store. I asked the woman to give me some information about this unusual makeup line called Susan Posnick. The applicators were very unusual and I wanted to better understand the application. To make a long story short, it was shocking how clueless this woman was. We determined later, that she gave me completely incorrect information. It was as if she had never seen the makeup line before and was trying to figure it out and make it up as she went along. Ridiculous when they are asking over $70 for their foundation. If I owned this salon, I would would be embarrassed and looking for some new employees.