Recommends
Joined 8 months ago
September 25, 2012
If you love Italian food this is the
place to be, Great Food, Excellent Service. Will def. visit again
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Doesn't Recommend
Joined 5 years ago
Italian Village on a Off Night.
Staying at the Palmer House and decided to order in, we choose several dishes so as to share. The garlic bread had no garlic, totally tasteless. THe chicken & Penne Pasta was so bland, the chicken parm, bland, lasagna was flavorful but so overloaded with meat sauce that it was overwhelming. They included a loaf of french bread that had absolutely no taste at all. All in all we were very disappointed, had heard so many good things about this place. My reccomendation would be to look elsewhere for a great italian dinner.
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over a year ago
We appreciate your comments and please accept our apologies for your experience. We will contact you to correct the situation and Hope you will try us in the future. We strive for over 85 years to provide the Best authentic Italian Experience in Chicago.
Thank you.
Italian Village
Recommends
Joined 3 years ago
Awesome.
Great food here. Definitely will come back here again.
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Heart
over a year ago
Grazie for your rave review! Come and see us again!
Recommends
Joined 3 years ago
The Village in the Loop.
I love this restaurant. The first time I ate here, I thought it was the cutest place I had ever seen. The ambiance of a little Italian Village is so unique, it gives a lot of character to the place. The food is consistently good and the service is spot on!!!! If you have not been here, you must check it out. You will not be sorry......
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over a year ago
Dear Lucy,
Thank-you so much for your kind review. Everyone here at the Italian Village works hard to make reviews like this happen! Please do not hesitate to say hello next time you visit.
Sincerely,
Pamella Capitanini
Doesn't Recommend
Joined 3 years ago
Poured Sauce Down My Back and Barely Said "Sorry".
Food was just mediocre. Service was awful - server poured hot sauce down my back, the "Concierge Liaison" barely apologized, and offered little consolation. I am not from Chicago, it seems like a lot of support is sentimental, it is certainly not the service or the quality of the food. If you don't have loving memories of your parents taking you there as a child, I would highly recommend going someplace professional and with some quality.
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Heart
over a year ago
Dear Mr. DonBmore. As one of the members of the Capitanini family, I am very sorry for the incident that took place in the restaurant during your visit. Once in a great while a server or bus boy does indeed spill on the patron and it is upsetting to us all. I would like to make sure to note that it was the manager that immediately came to your table ,he did apologize, and he did give you his card to make sure any cleaning bills incurred were paid for, and your dessert was taken off the check. Again our sincere apologies, Pamella Capitanini.
Recommends
Joined 3 years ago
Delicious food.
I am a big fan of Italian food, and this place is pretty excellent. They use top-quality ingredients in the food, and the service is exceptional. My wife and I usually get the Cacciucco, and top it off with a Tiramisu. If you're taking your family, I don't suggest going on a Friday of Saturday night the wait is forever. Overall, I enjoy Italian Village!
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over a year ago
Dear VikingsMan! Thanks so much for being a customer of ours! Thank you so much for taking the time to review us! You have put a smile on our faces! Pamella Capitanini
Recommends
Joined 3 years ago
Wonderful Dining in the Loop!.
Spent the day in the Loop! Saw the Tasset Eye in Prikzer Park - went to Millinuem Park and then headed to the Italian Villlage. They were packed! But , the wait was not more than 15 minutes ...we had a drink in the bar and munched on the complimentary pizza.
When seated we were in a quaint booth. After looking around I noticed they were all named after places - but in Italian...the Library-Jail- hospital etc.
The atmosphere was fun. The bustling of the waiters the patrons talking and laughing under the twinkling lites...I loved it!
I had the Chicken Marsala...the wine sauce was just sweet enough, and the mushrooms were large and still firm. My friend had the Spagetti and meatballs (which I found out later every critic in Chicago chooses this dish as the best and favorite), we both had dinner salads included, so I felt a bigger bang for my buck! Our desserts were the tiramisu and the canoli...so good! and last but not least our wine was divine. The list is a phonebook so we had the Wine Director select a few from our desired price point of $50.00. He actually picked on at $42.00! How often does that happen?
Our server was happy - knew his menu back and forth - and everything thing from the kitchen was timely.
We had a wonderful experience will recommend the Italian Village and be back!
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Heart
Doesn't Recommend
Joined 8 years ago
Low Quality Italian Food.
From the start a basket of stale breadsticks and poor quality unheated bread was placed on the table. I get bread in Brooklyn, NY as good as they bake in Italy so I know the difference. The tomato sauce was not good, they are certainly not using San Marzano tomatoes. The stuffed pasta dish, agnolotti, was not filled enough with ricotta or fresh spinach and the risotto was dry and not creamy. I have dined in the best Italian restaurants in NY, Philly, Boston, Montreal, Chicago and more and this is terrible the owners should be ashamed of themselves in a great restaurant city like Chicago serving food like this. Anyone that thinks The Village is good Italian does not know Italian food. Even worse I brought a group in here from NY and this was a bad food experience for all.
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over a year ago
Sounds like they have a personal problem. This restaurant has been open for over 80 years and I dine here quite often. It is great !
Recommends
Joined 3 years ago
Welcome to Italy.
talk about old Italian rustic charm! My family love going to this place because of their great food and of course, their spacious, cozy and very homey arrangement of the place.
I love their ministrone, antipasto and their thin crust pizza. these have become a regular order for us every visit. also love their chicken parmigiana, ravioli and frutta di mare. all their food is great but I have to say that these are my personal favorites!
if you haven't been here, you should drop by and see for yourself how great this place is. worth every penny!
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Heart
Recommends
Joined 4 years ago
Teriffic Place to Eat.
After reading the reviews, I gave this place a try. I found it to be quite.......great!
We had a bunch of appetizers, wine and dessert. The calamari was cooked perfectly. I found the food to be a great value and VERY tasty!
I look forward to trying out the other two restaurants located in the same building and run by the same family.
Because of the good reviews, I was definitely pointed in the right direction!
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