Nick's Fishmarket and Grill

11/20/08

Nice place to entertain guests

by snj0528 at Citysearch

The food and wine list was very good. The dover sole was outstanding! Ask for the roe to be served with the fish. My only complaint is, once you have paid the check, the wait staff ignores you.

• Pros: Food, Ambience
• Cons: Wait staff

11/20/07

service so poor i signed up for a citysearch membership specifically to recount my experience

by juniper6782 at Citysearch

these comments apply to the bar upstairs. i forwarded the below statement to the management:

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"I just want to report that my friends and I experienced the worst service at your restaurant today. We waited 40 minutes for nachos, after which the waitress still came empty-handed (apparently forgetting our order). When we called the manager, stocky guy with dirty blond hair, (after 50 minutes of waiting...for NACHOS) over to ask what the holdup was, we received absolutely no apologies, no explanation. Instead he handed us a check that included charges for food that never came! Call it what you want, but what we experienced was the absolute opposite of customer service and even subpar restaurant/bar experience. I really hope that something is done to shape up your manager and your waitress. "

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To add to the above comments, I just want to say that the experience involved even more frustrations (phantom charges on the bill, mixed up drinks, blatant negligence as our waitress was happy to serve people in business suits at the next table over) I never had an experience so bad that I absolutely refused to tip. I'm always the one prodding people to tip--even if the service were below average. But not today.

• Pros: the service always tended to be slow...and the food is alright...however SEE CONS!
• Cons: shoddy service and unapologetic manager who didn't seem to know how to bill properly

04/24/07

Outstanding service, great food

by cellydaniel at Citysearch

Nick's Fishmarket is a great restaurant. The service was outstanding. Water was always refilled, waiters were very very friendly. I have to agree that the food was great but it is definitely too expensive for the quality. I think the excellent service made up for it though. I was very satisfied and will definitely come back if I have more money.

• Pros: excellent service, romantic setting
• Cons: can be very expensive