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10/03/05
Horrible experience
by sgaddy at Citysearch
I came in for a trim before my friend's wedding. I wanted an inch and she took 5 inches. She also cut in a way that prevented it from curling nicely (a major problem since I was intending on wearing my curly for the wedding). Wen she was drying my hair, I was informed that she could only dry y hair straight (and I normally wear it curly and wanted it dried curly). Additionally, I was pressured into buying their products (including makeup). When I called the next day to complain, I was told they would talk to the stylist and call me back about a re-cut. I was never called back. I called them again several times and my calls were never returned.
- Pros: Rude stylists, Sales pressure
04/13/04
What a great day
by fourtunata at Citysearch
I received a Gift certificate for Christmas
This was my first time in a Spa
the staff could not have been more friendly
They made me feel very comfortable
I highly recommend them and can not wait to return!!
- Pros: Friendly, caring, knowledgeable
11/08/03
find another salon
by eqyptian6 at Citysearch
I went to Mario Tricoci for the for the first time for cut, hightlights, and styling. I was ignored by the teenage reception desk staff. I tried asking a staff member, who wasn't busy, for magazines to pass the time with and she rudely pointed her finger at receptionist talking on the phone. I had to wait nearly 45 minutes beyond my scheduled appointment. The hair stylist did not listen to your input regarding the haircut. The coloring technician got tired of doing my hair and wondered off for a good 15 minutes. This was after trying to get help from staff members with nothing to do. In her absence, she left the bleach on part of my hair significantly longer than the rest. They were extremely pushy about trying to get you to buy their products. Overall, I could have gotten better results at the JC Penney Salon.
- Pros: NONE
- Cons: rude staff, inexperienced staff, price
