Wendy's

Doesn't Recommend

stewanda

Joined 4 years ago

lousy customer service. At about 6:05 p.m. today, I was given incorrect change. I was short 25 cents. When the error was pointed out at the drive thru the employee rudely told me my change was correct without counting it, then became irritated that I didn't just leave. Finally, she became loud and obnoxious and rudely gave me the quarter. I chalked it up to her being young and dumb. The proper thing to do was to apologize for the mistake and give me my change. If customer service is not part of training at Wendy's,as it should be, then at least try not to hire people who are not just gererally ignorant.

Recommends

Contributor

Joined 10 years ago

Square burgers, chicken sandwiches and creamy desserts served in a homey setting.. In Short
Named after the daughter of amiable founder Dave Thomas, this Ohio-based chain is more inviting than your typical fast-food joint, thanks to comforting touches like carpeted floors, Tiffany-style lamps and plenty of foliage. The signature square burgers are made-to-order; chicken sandwiches are available grilled or fried. Thick fries, meaty chili and stuffed baked potatoes round out a menu that includes a cool, ultra-thick chocolate Frosty.