Oak Lawn >Eva's Bridals Of Oak Lawn
“The designers I called before I purchased my gown recommended that I go to that location.”
“May be because of their great customer service and their great selection of gowns that they are so busy.”
“It was a great place to purchace my wedding gown from, I loved my experience thier.”
“Eva's Bridal of Oak Lawn is full of rude, unprofessional employees who don't return calls and steal your money.”
“terrible, terrible, terrible customer service!”
“Eva's Bridal of Oak Lawn is full of rude, unprofessional employees who don't return calls and steal your money.”
Evas Oak Lawn NOW AT 5269 W. 95TH STREET.
City Search is one of the best internet websites. It allows our brides to express their thoughts and opinions and review vendors they like and dislike. Vendors only hope that the reviewers are fair. We, at Eva's in Oak Lawn, strive to offer the best service from the moment you walk into our salon to the moment you walk down the isle. We are family owned, third generation business and offer our thanks to our customers that have been supporting us for almost fifty years, mothers and now their daughters, and grand daughters.
Evas of Oak Lawn has won more awards than any other salon in the Midwest, Six "People's Choice", Brides Magazine "Editor's Choice", The Knot "Best of Weddings", City Search "Best Bridal Salon", and the Chamber of Commerce "Achievement Award". We also have a A+ rating with the BBB.
One hour appointments.
Great selection. Appointment time? One hour!!! I was still waiting to try on the dresses I'd pulled when Brianna (sweet girl) told me she needed to "clean the room" for her next appointment! I didn't realize appointment times are only one hour and I was very surprised when she told me that most brides find their dress in that amount of time. Wow. I tried on seven dresses in just over an hour; two of those I'd pulled, and I would probably have chosen between them if I'd had a chance to try on the others I'd pulled. Brianna told me I could stay until her appointment showed but the spell was broken and I felt like a nuisance instead of a princess. I wish I'd known we were on such a tight time schedule -- I wouldn't have bothered with the ones that were completely out of my comfort zone.
I had a pretty good idea of what I was looking for -- as reflected in the several photos I'd brought with -- and if I'd known about the time restrictions would have preferred to stick to that program. Their picks were pretty but completely off of my radar, and widened the field instead of helping me to narrow it down. I'm on a tight time schedule -- just over six months to go -- and I really wanted to buy my dress today.
They have a great selection so if you have a good idea of shape/style, this is the place to go. If you completely have no idea of what you're looking for, you might want to narrow it down at another salon or give yourself enough time to book multiple appointments at Eva's.
I was able to book a two hour appointment for next week, but the bloom is sort of off the rose the abrupt unpleasantness at the end really cast a pallor on the experience. I'll look elsewhere over the weekend and will ultimately only return if I absolutely must just because the experience left me cold. I had high expectations and was ultimately left feeling bad.
Let's put it this way. If a hairstylist you'd never met before told you she was going to make your hair dreams come true, then kicked you out of the salon with foils still in because your appointment ran too long and she needed the chair for the next customer, you probably wouldn't go back to her. Even if she promised she'd take them out next appointment.
Thank you so much for your feedback. Since our Grand Opening, our salon has hosted a trunk show every weekend and some rare personal appearances by designers. We would like to give every bride a chance to be able to come in during these events. We also don't limit you from revisiting our salon. We do apologize for the inconvenience but are very happy that we are in such a demand and our vast selection of designers and collections has earned us such a great reputation.
Horrible, Not worth the stress for any bride. Horrible experience. They are only nice to you to get you to buy a dress. Once they have you, forget it. Worst ever. I am not a picky person, but this experience was really bad. I am a professional and these people are not. The owner is not pleasant at all. Not the way we do business in America. I hope the future brides will reconsider before dropping their money at Eva’s in Oak Lawn. I had a tearful experience and do not wish that upon anybody. My friends had the same experience so please be aware of this place.
Brianna, when were you in our store?
GO SOMEWHERE ELSE!! EVA'S IS HORRIBLE!!.
You would think since I got married in 1988 and got Terrible service and was treated horribly that Eva's would've changed! NOPE!!
My only daughter is getting married in January and had the same HORRIBLE EXPERIENCE that I had 23 years ago!!
I finally told my daughter that I would pay extra money just so she'd GO SOMEWHERE ELSE so that she can have a Beautiful experience and not make her wedding dress and bridesmaid's dress shopping a horrible time for her!
Eva's is NOT PERSONAL at all!! The staff is RUDE (I'm sure there may be an exception here and there) but I haven't met her. They do NOT let you shop for your dress. They bring what THEY THINK fits the description you give them in the dressing room to you and only a couple at a time and I do mean a COUPLE!!
I wish this place would CLOSE DOWN already! Stop giving brides such a horrible time!! You must purchase your dress from Eva's or they will NOT sell you a veil or wedding merchandise and I'm sure that's because of the MARK UP on the bridal gowns!
They cost a Fortune!! Very Impersonal! Customer service is Aweful to deal with! I wouldn't have given them ONE STAR but I had no choice!
BRIDES...Do yourself a favor and SHOPE ELSEWHERE!!! Your Bridal gown experience should be as Beautiful as your wedding day!
This review was posted on September 2011, everyone knows that during last year we were closed because of the fire and only reopened on November 17, 2011. We are not affiliated with the other Evas Stores so we really don't know which Evas store gave you this horrible experience when we were closed. Evas of Oak Lawn
has an A+ rating with the Better Business Bureau and has won more than 7 People's Choice Award including the latest "Achievement Award by Oak Lawn Chamber of Commerce. Thank you.
Bridal Stores-hit or miss. I've heard so many horror stories about Eva's Bridals I no longer refer brides there anymore. In truth, all brdal stores mark gowns up between 100 and 200% depending on their location, the wholesale cost of the gown and the commisions paid to sales people. And not every store had properly trained professionals that know the meaning of customer service. If you're a bride on a budget, I recommend a couple of websites: lightinthebox. and romanticgowns Working with a professional seamstress or tailor you can order a gown on line for half the price and work with your seamstress for fittings. Their return policy is flawless as long as you've done NO alterations. Save time, money and aggrivation.
DO NOT SHOP HERE!!!!. Brides, DO NOT SHOP HERE!!!! As the fiance of a bride to be who made the unfortunate decision to shop at Eva's Bridal of Oak Lawn, I can tell you that this dump has some of the worst customer service I haver ever witnessed. My fiance was in tears after two visits to Eva's and unfortunately the most recent was after picking up her gown which was not at all like the sample she had tried on. Even though she had pictures showing how different the gown was that she tried on and ordered, they insisted that she "remembered wrong" and were not only unhelpful, but outright mean making disgusted faces at her and actual making snide comments about her to the other sales staff while she was in the dressing room. The old store that burned down was a dump and their new temporary store has a $10 Wal-Mart plastic mirror taped to the wall, what a great and classy setting for a woman to try on a gown that likely cost thousands of dollars. I could not say enough bad things about my fiance's experience here which also became my experience having to deal with the aftermath. Even if you get a slightly better price here, believe me, it is not worth it.
We are sorry about your experience. Our Oak Lawn store was not open in February 2011 due to a fire in November 2010. Our store burnt to the ground.
We had a very small temporary location open on Cicero Avenue so that we could service existing orders while we looked for a new location. We wanted to do anything we could to take care of our existing customers.
On November 2011, we reopened our store in a brand new location at 5269 W. 95TH Street, Oak Lawn.
I enjoyed every minute!. I purhcased my gown at Eva's in Oak Lawn and had my last fitting on Thursay night for my wedding November 1. I enjoyed every minute of my experience, from finding the gown to the pricing to my alterations and all in all great service. This store is great. They wouldn't be there for over 40 years, and be so busy, if any of these bad reviews were true and written by real brides.
NEVER GO HERE. THEY WILL SCREW YOU OVER!!. I went to this place thinking that i would be taken care of and that they were a really nice family owned business. I was told that they would work with me if anything ever happened. I purchased my dress and when they called and told me that it was in i informed them that my wedding had been cancelled and that i would be able to pay off the remaining balance in January. I called today to make my final payment (which was agreed on and said to be ok). This is how i found out about the fire in November. When they called me back i was told that i went to see them in October and told them everything would be paid for by November 15th (I never went to the store excpet when i bought the dress in March because i live in INDIANA) I was told that she could not refund my money or reorder my dress because it was outside of the 30 day time frame in which my wedding was supposed to happen. I was also told that i was being insulting because i told her "you got my 1200 and i won't be getting my dress". Never go to this place. They won't be helping you and are very rude.
Great experience. I had a great experience with this store. Kina was very patient and helpful. I purchased my bridal gown from the outlet at 50% off, but she serviced me as if I purchased a $10,000. I've shopped in a lot of bridal stores, but have not felt as good as I have at Eva's bridal in Oaklawn. I made the comment to the manager and she thanked me and hugged me "for making her day". Real "old fashion service" if you asked me...it's good to know it still exists.
Eva's is the best. When I started looking for my dress, I first went to House of Brides. TERRIBLE SERVICE! Then my mom and I went to David's Bridals. The dresses were cheaply made. So based on recommendations, I went to Eva's with my MOH and a bridesmaid. We had a BLAST! Noreen was wonderful and really listened to what I wanted. She wouldn't even let me try on gowns that were close to being over my budget (which I really appreciated). She stayed with us the entire time and was honest about how things looked. I ended up finding my dream dress there and at a price I could afford! They were even understanding with their "first time buyers" discount and still gave it to me even though I bought the dress 2 days later. (My mom had wanted to be there when I bought it). We went back this past Sunday and bought the bridesmaids dresses. We had Noreen again and even though the place was buzzing with a trunk show, she stuck with us as best she could! Again, she was open and honest and diswayed us from things that would end up costing the bridesmaids more in the long run. Her attention to detail, friendly demeanor, and honesty are what helps make Eva's a great place! All the my bridesmaids agree that Eva's is the best. We can't wait until the dresses come in!
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