09/08/08

unimpressed

by musicmaven234

I recently went here for a weekend getaway and was dissapointed when I arrived and the rooms look nothing like the pictures display on the internet. The beds were uncomfortable and the bathrooms were nothing to write home about. Valet was much more expensive than other hotels in the city- so look into other options.

• Pros: great location if your wanting to shop on michigan ave.
• Cons: overpriced valet

05/19/08

Was Okay wasn't completely impressed!

by rollergirl17

Parking is $49 the most I have paid to park at a hotel in Chicago. Then we go to check in to find out we had 2 beds. When we tell them we would like one bed they tell us we have to pay $50 to upgrade ... They told us how much nicer our new room would be and it was worth it. It was an ADDITIONAL $106 after taxes just walking in the door. We get to our room and it is okay but no different than many 3 star hotels I have been to. It was a lot less than what I was expecting.

Saying the walls were thin was an understatement... the neighbors were talking normally and we could hear them as plain as day through the wall. We were trying to have a romantic weekend but that was not happening because we didn't want them hearing us through the wall as well.

The cleaning people walked in on us kinda early in the morning while we were unexposed. They did knock but we were so used to hearing all the noise going on in the hotel room we didn't realize they were knocking on our door. They should have some type of system so they know who checked out of their room so they can clean without bothering people.

For breakfast you had to pay about $50 for 2 people to eat. I was in the hall and saw them bringing food up and it was set up like a hospital tray with saran over the small 6oz cup of juice that costs $5 and plastic trays. I expected more quality for that amount of money so after seeing that I didn't order it.

I booked this room through hotwire and got a amazing rate so it made me tolerate the situation much better but I would never pay full price for this hotel. I have been much happier and more impressed with 3 star hotels than this 4 1/2 star hotel. This experience was not the best but we tried to stay poitive cause it was our big weekend in the city. I wouldn't waste your money here paying full price. Everything was way over priced for what you get!

The wine and cheese tasting bar was nice, but again overpriced for what you get.

• Pros: It has great shops and resturants around it.
• Cons: Overpriced for what you get.

01/11/08

FABULOUS!! I cant believe there are any 1 star reviews!!!

by erin2854

My sister and I stayed at this hotel for 2 nights in 2006. We went to Chicago a week before Christmas-the hotel was decked out for the holidays with a GORGEOUS christmas tree in the main lobby to greet you. The staff couldnt have been nicer, we tried our luck of asking if we could be upgraded and sure enough he gave us a tower room which was beautiful! Great view, four posters beds with feathtop mattresses, gorgeous bathroom and beautiful victorian like decor. The doormen were so friendly, can't say enough good things about them. Great location, couldnt be better really. Right on Michigan Ave, across the street from Nordstroms and surrounded by many great stores. My husband and I have just booked 4 nights there for this June, I insisted that we go there so he can see how nice it is!

• Pros: Everything!
• Cons: Kinda pricey