09/03/08

Great location and customer service!

by raviolirinaldi

The Wyndham Chicago is truly in one of the best neighborhoods in Chicago. It is within walking distance to almost all tourist attractions (Warning -we are New Yorkers so our idea of walking distance may be greater than yours!), extremely clean, and well worth the money.

We arrived at noon (3 hours early) and our room was ready. We were taken to our room on the 17th floor (top floor) which had a great view of the city. Room was clean, nothing extremely fancy, but had all of the necessary amenities. We immediately went to the concierge desk to ask for a lunch recommendation. The concierge on duty, Katie, was great. She gave us several recommendations as well as a map and guide to the city. She also gave us a pamphlet for the Chicago Jazz Festival. Later that weekend we also had wonderful service from a concierge named Russell. He gave us a special pass for Gino's pizza that we skipped the line and went right in! He also gave us the key to the minibar so that we may keep our leftovers in there. He made us a feel like family and whenever we passed the desk said hello and asked if we were still full from our pizza!

The Wyndham is truly a gem of a hotel with wonderful service in a great location. We would recommend it to anyone.

• Pros: great location, wonderful service, clean no frills rooms
• Cons: If looking for luxury this is not for you

09/24/07

love it

by zookl

My Husband and I started staying at the Wyndham Chicago for our Honeymoon. We loved it so much that every year on our anniversary we go back and stay. We also take our daughter for the lighting of Michigan Ave. We do the American Girl Doll Package. She looks so forward to it every year. We also look forward to our romantic anniversary stays at Wyndam they always treat us like royalty.

• Pros: Ambience, service, rooms
• Cons: none

02/23/07

Accomodating and not too expensive

by aeh5458

I stayed at the Wyndham over the holidays and I was really impressed with the service. We were checked in and out without any complications, room service came on time and still hot, all of our questions were answered quickly and politely. The room was very nice, the bed was HUGE and they gave us a room on a higher floor just like we requested. The prices were very affordable, especially for the great location. The only drawbacks were that the TV check-out didn't work and the room service guy came back to get the dishes almost too quickly. I'd stay here again in a heartbeat.