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669 N Michigan Ave
Chicago, IL 60611 41.8944 -87.6241

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Neighborhoods: Near North Side, Central

NIKE.COM

Last updated 8.17.11

Category:

Shoes, Clothing, Sporting Goods

Payment Methods:

American Express, Check, Discover, MasterCard

Other Locations:

What People Are Saying About Nike

Featured Review

Contributor

Contributor

The Scene – People flock to the store to see the interactive displays, sports memorabilia (including M.J.'s shoes displayed behind glass) and looming images of sports icons on three shopping levels. Aerobic techno music pounds from the speakers, and life-size mountain-biker statues dangle from the ceiling. – – The Goods – All the T-shirts, caps, backpacks, basketball jerseys, sweatshirts, golf clubs and caps you can imagine--and all of it swooshed. The first floor carries the men's stuff; the second floor, with women's selections, has been revamped and expanded. The…

service
100.0% positive
  1. My experience with sports and fitness stores leads me to believe that NikeTown Chicago has the best customer service and promotions.
1 Star Rating: Poor

12/06/09

Customer Service needs attention

by Huskies23

What made this location special is the only way you can get any help is to actually be physically in the store before you can talk to someone to ask if they have a specific item in stock, or leave a message and hope they call back. After one of my 5 or so calls, someone did pick up the phone there only to dial and then hung up on me. Nice. So, I could take the train or pay to park and hope they have what I am looking for there or go to Fleet Feet where I know what they have because they care to pick up the phone. Niketown is too big to care.

  • Cons: No one ever answers the phone at this store.
4.5 Star Rating: Recommended

10/31/02

Marathon Prepped

by obrun26

Niketown went all out to support the Chicago Marathon and it's participants. Thanks

5 Star Rating: Highly Recommended

08/08/02

Semper Swoosh

by d_cruzus

Semper Fi of course is the Marine Corps motto which means "always faithful". So it only makes sense for this Marine to call this review Semper Swoosh or Always Swoosh... NIKETOWN Chicago has the most innovative technology when it comes to sports apparel. Whether your a hooper, golfer, runner or weight lifter. They have something for everyone. As Nike, Inc. founder Bill Bowerman once said, " if you have a body, then you're an athlete....".

5 Star Rating: Highly Recommended

08/06/02

Supreme Sports & Fitness Store

by tonycurry

My experience with sports and fitness stores leads me to believe that NikeTown Chicago has the best customer service and promotions.

  • Pros: Helpful Staff, Good customer service, Great merchantise
4.5 Star Rating: Recommended

06/21/02

Just Do It

by utah

you won't find cheap prices @ Niketown. if you want stuff off the sale rack go to footlocker or the mall. Niketown has all the latest sneakers and clothes, new Air Jordans etc..but it's full price. so bring the Amex Gold card. This place is basically a shrine to Corporate Nike and all their paid-endorsees (the athletes) Michael Jordan, Tiger Woods etc...bottom line: good selection but $$$

  • Pros: good selection
  • Cons: pricey

The Details on Nike

Place Categories:

  • best promotions
  • too big niketown
  • best customer service
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