09/10/08

Not the same as it was

by serge4hair

I used to work here and before it got bought it was great. As soon as another company took it over everyone like me quit. They haven't really even updated it and it's more drama than it's worth.

I reccomend Davidyourstylist or GHITA JONES they were both my assisants at one time and are very talanted and working in the area at much better places.

06/19/08

hated it

by ebay2343

Ever since it changed ownership it has gone downhill. Recently had the worst experience. They have the most inexperienced staff. I had a facial there the women left the room at least 6 times and would not stop talking when she was actually there. I thought a facial was suppose to be relaxing. I took my sister, grandma and mom there and found out later they all had a bad experience. I called to complain and it took them 5 days to get back to me. They did not even apologize or least say they would take care of it.

There are plenty of spas in chicago this one is off my list.

• Pros: they are actually still in business
• Cons: they have no clue how customers should be treated

06/15/08

Great Brazilian Wax

by misslynnhall

I just moved to Chicago and was looking for a good wax. Heard good things about Kiva on E Pearson and tried it out. All the staff was very nice, and the location is beautiful. I went to Grace, for a brazilian, and she was very sweet and professional. I highly reccomend her, she's very fast, and gets the job done. Not good for parking, but where is?

I will always come back here for waxes, even if I move out of the neighborhood! 5 stars.

• Pros: Everything
• Cons: no parking