Health Quest Fitness

(847) 202-9700

220 N Smith St Ste 114
Palatine, IL 60067 42.1144 -88.0488

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HEALTHQUESTFITNESS.NET

Last updated 10.15.11

ambiance
91.66999816894531% positive
  1. No wait for machines, clean facility, no parking worries!
  2. The new ownership has been great- well maintained equipment, clean, very nice staff, and a good location.
  3. have had a wonderful experience there and LOVE the mature atmosphere of respectful members as well as staff.
  4. like the mature atmosphere and the knowlegeable staff and Personal Trainers.
  5. Small club atmosphere is great!
  6. Members should be THANKING the owner for sticking up for their professional atmosphere when these overtly rude kids came in with free passes.
service
87.5% positive
  1. Great small club feel, great staff, great equipment, with an awesome group fitness schedule.
  2. Great staff, and a clean beautiful facility.
  3. have had a wonderful experience there and LOVE the mature atmosphere of respectful members as well as staff.
  4. Loud, rude, and/or people not serious about getting a good workout wouldn't be welcome by the members- much less the management.
  5. The new ownership has been great- well maintained equipment, clean, very nice staff, and a good location.
  6. Great customer service.
  7. Members should be THANKING the owner for sticking up for their professional atmosphere when these overtly rude kids came in with free passes.
  8. like the mature atmosphere and the knowlegeable staff and Personal Trainers.
value
0.0% positive
  1. Thank goodness the price is just high enough to keep out the stupid college kids.
5 Star Rating: Highly Recommended

01/26/12

Nice club, very inviting

by Robert Newton

After a long frusration with the crowded and loud YMCA, I decided to try out the free 14 day pass at Health Quest Fitness. Much to my surprise, the experience was easy and no pressure what so ever to join. After the 14 days, I went back to the YMCA for a week and couln't stand it any more and joined Health Quest. It was easy - 0 enrollemnt fee for first time sign up and no long term contract, so I can leave whenever I wish. The club is very clean and never crowded. I started using a trainer and he is great. I have lost 12 pounds in 5 weeks.

Overall, this healthclub has been a great experience. There is far less noise and no congestion. The staff is very helpful and friendly and the facility is clean and offers everything needed for me to enjoy working out.

5 Star Rating: Highly Recommended

11/08/11

Best Fitness Center in Northwest Suburbs!!!

by Janet Sukup

This fitness center is like being at a beautiful, clean spa...I have to remind myself that I'm here to workout!! No lines to get on equipment, all cardio machines have their own televisions (w/cable channels : ) awesome steam room...like I said, just like an upscale spa. All of the staff are very freindly and they have great personal trainers who are so helpful. Give it a try and see for yourself, you wont be sorry that you did. My goal is to look as good as they all do.......LOL!!

1 Star Rating: Poor

11/02/11

HEALTH QUEST FITNESS

by Rose Kapoor

This gym unfortunately does not meet the cut. For being a small business you would expect common courtesy from the owner, especially in these tough economic times, where for many of us the gym is a luxury. Needless to say he is rude, arrogant, and seems more intent on developing his physique rather than that of his clients. He spends most of his time on the floor honing his skills, along with one of his employees( I believe she is the manager).

The front desk staff changes as often as the trainers. I have never had the same trainer twice- that's pretty telling!! The final straw to his rudeness was when I mentioned to him that because of a family emergency I would not be able to use the gym for the next two months and if he could freeze my membership. Bear in mind that I had been a member for a while at this point.( I joined only because of proximity to work.) He informed me that I would have to rejoin and pay the membership registration fee again despite me explaining the situation to him, and then to my horror went right back to working on his routine again. That was the final straw.

I have better institutions and more deserving people to give my money to.

4 Star Rating: Recommended

02/28/09

Very Fair

by mrgecko0

This gym does the job! Thank goodness the price is just high enough to keep out the stupid college kids. It contains all the equipment needed to get you in great shape and is never too crowded. Fat and anoying people please stay at the park district gym or YMCA.

  • Pros: Clean, Plenty of equipment, never need to wait for anything, no lazy fat people just walking around talking
  • Cons: Not enough hot girls, Could use better music, Too many guys in locker rooms with no cloths but not as bad as park district or ymca
5 Star Rating: Highly Recommended

02/05/09

best in the area

by suburbaman

I've been a member for nearly 5 years. The new ownership has been great- well maintained equipment, clean, very nice staff, and a good location.

I had to laugh at the stories re. the "free pass". Club members are of all age groups. Loud, rude, and/or people not serious about getting a good workout wouldn't be welcome by the members- much less the management. If they were asked to leave because they acted like jerks with "free coupons" then it's best for all. Go to Bally's!

  • Pros: clean, location, good assortment of equipment
  • Cons: no whirlpool

The Details on Health Quest Fitness

Place Categories:

  • helpful knowlegeable staff
  • great club
  • clean beautiful facility
  • rude college kids
  • bad experience
  • like mature atmosphere
  • awesome group fitness schedule
  • worst treatment
  • clean parking
  • not recommend facility
  • great new ownership
  • great equipment
  • good workout
  • rude people
  • great small gym
  • good location
  • great customer service
  • like subpar gym
  • worst encounters
  • great small club atmosphere
  • worst business owner
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