Ashland Tire & Auto

10/07/09

highly recommend

by james7 at Citysearch

I came in because I had a hole in my tire and it was the closest place to my houe.... so glad I did. Very friendly people working, were able to explain things very simply and gave me my options. They even talked to my Dad on the phone so he didn't have to worry about his daughter getting taken advantage of! Looked online after my visit and they gave me a fair price for the tires and the tires were rated #1 in consumer reports. I highly recommend and will definitely be back. Super fast too!

• Pros: fast, friendly, honest, fair price

04/11/09

Cautiously Optimistic

by km2589 at Citysearch

I needed new tires for my car and had no idea where to go. I chose Ashland Tire and Auto based on their stellar customer reviews. All of the other tire and auto places had exceptionally bad ratings.

When I walked in the door I was immediately greeted with a 'Hello! How may we help you?' Good sign. I only had 3 types of tires to select from, which was fine by me. Expecting an hour long wait or more, we went to lunch. Exactly 36 minutes later, they called stating the job was complete. Wow, that was fast. The place was packed too - I definitely was not the first (or probably 5th) customer waiting.

The biggest surprise was my bill. I expected them to charge me for the full hour of labor (~$100). Instead, they charged me half, because that's what it took. They didn't nickle and dime me either with the taxes and all of the other miscellaneous charges they like to throw in. My overall bill was $100 less than I expected.

I highly, highly recommend Ashland Tire and Auto.

• Pros: Excellent Service, Fast, Fair Prices
• Cons: Had to travel on 90/94

02/26/09

Great Service!

by hcgrace at Citysearch

I've taken my honda here 2 or 3 times & finally decided to write a review. Once was for tires. I came in there about a half hour before closing & regardless of the late hour they were still able to do fix my issue that night, no hassle. The other 2 times were for brakes. I was told by another shop (Lawrence & Ashland - boo) that I needed new brakes. It seemed fishy to me, so I went here for another opinion. They said no way; my car would be good for another 15,000 miles. They charged me $50 for looking at it, but I was grateful not have to pay $800 something for new brakes! & Appreciated the honesty! They seemed as angry as I was that the other shop wasted our time & tried to get me for something I didn't need. So I went back here when the brake light on my dash board came on (a year later), fully expecting to need new brakes. No again! They cleaned & adjusted them & all still seems good over 3 months later. I will definitely go back. These guys are great.

• Pros: great service, honest answers
• Cons: none