Chicago >Automotive Sales & Services > Eliot's Complete Auto Repair
“The location is convenient as well.”
“Eliot is a nice guy too, but I come back because I'm a fussy, spoiled BMW owning physician who wants his nice car but doesn't want to pay dealer prices for repairs and need a mechanic I can trust.”
“In addition, he offered a money back guarantee, that was very impressive.”
Quick and Convenient Auto Repair.
The first time I brought my SUV to Eliot's was for a brake inspection because my Jeep was beginning to squeal when I would stop. I was fully ready to pay for the replacement of the pads but after the inspection, they thought that would not be necessary. Obviously, the brake pads will need to be replaced one day, but they gave me a honest assessment and deemed it unnecessary at the time.
I have gone to Eliot's a few additional times since, and I am always satisfied with the work done to my vehicle; which is still running perfectly at 125,000 miles (Eliot's started to service it at 90,000 miles).
The location is convenient as well. It less than a block from both the Addison Brown line stop and the Addison 152 bus. This makes commuting to work easy in the event they need to work on my vehicle during the day. They complete the work on time and give fair estimates. My Jeep will be Serviced at Eliot's as long as I live in Chicago.
Best You Will Find, No Contest.
Eliot's is the best shop in the city. Say your best friend's brother ran a repair shop and you went in there, that is how Eliot treats you. Great guy, but more importantly competent honest mechanic.
Despite being a big guy, I do not know a lot about cars. Like the Seinfeld episode, I'm all "Oh I need a new Johnson rod? OK, sure I got to fix that." With Eliot I know he is not going to screw me over. Anybody can change your oil, but a mechanic that will tell you what is needed and what isn't without pulling an upsell is good as gold.
Outstanding auto repair.
Been a long-time customer of Eliot and wanted to share how much I appreciate his quality service. We have a car in another city right now that is been having issues and it is nerve-wracking not knowing if the mechanic is blowing smoke. Eliot always gives an honest assessment and plan to keep our car running in top shape.
Check this shop out.
Eliot's Complete Auto Repair.
I've found dealing with Eliot's to be about the best experience I've had with any auto repair shop.
Detailed statements, NO pressure to fix issues that are not immediately compelling and fair prices are what have encouraged me to continue to do business with Eliot's.
Truly, a satisfied customer!!
Good Communication. I had my rear brakes on my 2004 Accord fixed by Eliot which included pads, roters and calipers. When he called and told me the caliper needed replaced, I knew right away that this was not going to be cheap (it ended up being close to $600). But, what can you do. I went ahead and got the work done and the brakes are back to working normal again. I dropped my car off on Friday morning and had it back again on Monday morning. It would be nice to have Saturday hours but I don't like to work on the weekends either so I can understand. Overall I am pretty happy with the service and communication that Eliot provided.
Excellent work. Our minivan is a 1993 with plenty of miles. Although we were nervous about taking it on our long-distance vacation, we asked Eliot to inspect and repair it beforehand. It drove better than it had for years, even after the 4600+ miles we put on it. (Yes, I know we now need an oil change!)
Good work....Good men. Eliot & his guys have taken care of the several cars I've owned over the past 7-8 years......Simply,....I trust him to accurately & honestly fix my car & charge me correct going rates.....So, that word Trust is BIG when it comes to a mechanic & your car........Give Eliot a try!!
honest and fair.
I've been using Eliot for about10 years. Never had any complaints. Last week took our Pontiac back to the dealer for work only they could preform. They "found" several other items they said needed repair. The bill would have been 3 times what we expected. We had the dealer only do what we brought the car in for.
Next we went to see Eliot. Most of what the dealer said needed fixing didn't -- and what Eliot said needed repair he fixed for 1/3 of the dealer's estimate.
I RECOMMEND ELIOT TO ALL MY FRIENDS, and nobody has ever complained. I'm sure glad he's here in the neighborhood!
Strongly recommended. I've been taking cars to Eliot for almost 10 years. I take my son's car there, too, and that's the best recommendation I can give: I put my child's life in his hands. Eliot gives you a free loaner, and always phones if he finds something that will make the repair cost more than the original estimate. He generally gives me more than one option and tells me honestly what the pros and cons are of each choice. Very customer-oriented service.
Hones Teliot. I had a problem with my 99 Lexus. It sounded like the engine was going to fall apart. I had had engine problems before. I found Eliot's Auto Repair online. He answers his own phone and you feel comfortable as soon as you hear his voice. I brought my car into his shop on Lincoln Av near Addison in Chicago. He gave me a free loaner car and I was out of there in 15 minutes. He called a few days later and told me what the problem was. He could have told me anything as others have in the past and ripped me off. No. He did not. The cost was very fair and reasonable and it's been about a month since I came to him. No more problem. I highly recommend him. D. Stein Chicago
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