Doesn't Recommend

Cheryl H.

Joined 1 years ago

Bacci's on Chicago Avenue. Horrible customer service..manager he is clueless..they can't get a delivery order correct to save heir lives...3 times I ordered with delivery..each time I said please soak the beef's and 3 times they delivered dry beef's//WTF!!! Learn to listen and emphasize to the cooks/prep/order takers to concentrate on order details..food cost too much to get it delivered wrong..instead of them sending me what I ordered again..they offered me a free pop...who does that..for a $20 dollar or more order which was incorrectly delivered I get a pop...be for real Bacci, get it together..

Doesn't Recommend

aaron_e

Joined 6 years ago

Worst Pizza Experience Ever. "Bacci provided the worst pizza experience I have ever experienced.

At 7:10 pm on a Monday night i ordered a 1 topping pzza to be delivered 3/4 of a mile. I was quoted 45 mins-1 hour for delivery. About 1hr. 15 mins later I received a phone call saying the delivery driver had been pulled over by the police but not to worry as my pizza was in a "pizza warming" bag. Approximately half an hour later I called to check on the status of my pizza. I was told it would be with me in about 10 mins. I inquired if I could get a discount as it had been 1 hour 45 mins since I had ordered pizza. I was told I couldn't since the drawer would then be off. This caused disbelief since surely the employees recieve some sort of discount on their purchases, but whatever. 10 minutes later I get a phone call from someone calling me "Boss". "Hey, Boss we're gonna give you a discount and some cheesecake and tiramisu, ok?".

Ok...

I call back half an hour later. It has been 2 1/2 hours since i first ordered my pizza. The person I first talk to is the same person I originally talked to an hour and a half ago informing me of the pullover.

"Sir, I told you the driver was pulled over and we had to remake your pizza. He left 7 minutes ago", she dripped hatefully.

2 hours and 45 minutes after I ordered my pizza I recieved a hard, dry, cold, corners-turned-up-cardboard tasting pizza, surely, the same pizza that had it's run in with the law hours ago. Accompanying my pizza was a liter of Pepsi and Mountain Dew Code Red. I don't drink soda, especially Code Red. No tiramisu, no cheesecake, no fresh pizza, and a pitiful 10% discount.

Like I said before, Bacci provided the worst pizza experience I have ever experienced.

ps- This is the Ukrainian Village Bacci Pizza on Chicago Ave.

Doesn't Recommend

funnybottoms

Joined 6 years ago

Not recommended. My boyfriend always goes here for the $3.50 jumbo slice and pop... that is a cool deal, but the pizza isn't that great. We also got stuffed pizza once and it wasn't even really like stuffed pizza... it just looked like thin crust with sauce on top... it was really thin, and the sauce wasn't good. My boyfriend wanted to eat here again tonight, so I agreed thinking I would try some of their other food.. other than pizza. Big mistake... I ordered a chicken breast sandwich with just lettuce and tomato, but what did they do? They put mayo and onions on it, when I specifically asked them not to.. if it weren't for that I think the sandwich would have actually been pretty good... but I also ordered potato salad and it looked horrible... It looked more like potato soup that had been sitting out for 2 days, runny and discolored..... I also ordered onion rings... for $3.25 I would think they would be some big, crispy onion rings (Chicago's Pizza on Sheffield only charges $2.50 for theirs, and Chicago Carry-Out $2.05) but they were soggy and small, even worse than Burger King onion rings or some other fast food type onion rings... I will never, ever eat here again.... Big waste of money... I spent $9.75 (before tax and delivery charge) on my portion of the order and only ate a couple onion rings and one bite of the chicken from the sandwich... I immidiately threw out the nasty looking potato salad, couldn't even take a bite... then just went into the kitchen and made some mac and cheese...

Recommends

annepawlik

Joined 9 years ago

Awesome pizzeria-heaven on earth!. To whom it may concern:

There is no other place on the planet that you can go to and get an huge slice of pizza and

pop for ONLY $3.50.

This awesome pizzeria is the best place to go to as the sun is setting down!

The place I call heaven on earth. The man to meet is John. He makes the restraurant into an atmosphere of family, love, home, joy, share your problems and together you feel better!

John's team is something else to behold never does an person have to wait too long.

When you see "John" the community screams pizza! Light crust, red sauce seasoned, oh, what perfection! Cheese, Sausage, Pepperoni, or Vegetable, "Please!"

How can you ever finish one!

An awesome pizzeria-heaven on earth!

Anne Pawlik

Recommends

gossamerwings

Joined 9 years ago

THE BEST!!!. Get the Bacci Special Pizza!! The best pizza ever!! They make thier own Italian sausage!! Once you try this, you will never want another pizza again!! I moved away from Chicago and am currently in Texas. Everytime I visit Chicago I have orders to pick up and bring back pizza!! This stuff is the best!!