07/05/08

MULTIPLE HUMAN HAIRS IN PASTA!!

by chivisitor

We decided to get take out from here based on a friends recommendation, we each got the Farfalle Pollo as takeout. While we were eating, each of us noticed at least 5-6 short black human hairs in the pasta, DISGUSTING! Both of us wanted to toss our lunch. We called them back and they offered us the same pasta again if we came back which we promptly turned down, who wants to eat at a place that lets hair in its food, not just one but 5+ hairs in EACH dish. Horrible, we would never recommend this restaurant to anyone. We reported them via Chicago 311 and will report them to the board of health.

• Pros: None
• Cons: HAIR IN FOOD

05/02/08

Great Food Terrible Loyal Customer Service

by dwwall

Four eight years or so we have been a loyal customer to pasta bowl eating in, carry out and delivery.

Today we were told that even though we were in the system and a regular customer the fact that our address was 3430 and not 3400 we could not get delivery.

It is funny that a store in a depressed economy is able to refuse customers?

Even after speaking with two of the managers and offering to walk to the corner they would not delivery to us.

As we have a new baby it makes it harder to just jump in the car and pick up something.

The food is good but I cannot recommend the collage kid mentality of the managers who actually hung up on me without me being upset or rude?

We will make it a point to patron other Italian restaurants in the City where we are desired as a customer.

06/19/07

Harrassing Wait Staff!!!!!!!!

by madisonjinc

Hello All, A few co-workers and I had the worst humiliation ever at the Pasta Bowl. After our meal, a waiter rushed behind us, complaining about his tip!!!! He demanded more money in front of other customers and his fellow co-workers! If you do decide on eating at the Pasta Bowl, be prepared to be confronted about the tip you leave behind! No joke!

• Pros: Food
• Cons: The service is Horrible, the Waiters and Managers are very Rude.