Chicago Fur Outlet

LIAR! THIEF! BUYER BEWARE! DISHONEST!!!. AAAAAWFUL!!!!! As if my first experience wasn't terrible enough (years ago I bought my first mink jacket here and it shedded everywhere like a sick dog) ....I had to go back for more punishment!! I took Howard (owner) a faux fur a year ago to sale while I traveled abroad. I called periodically over the past year asking if my coat sold and I "never" received a return call. I finally spoke to him personally on January 23, 2012 and he said the coat had "JUST" sold (YEAH RIGHT!). Come to find out he gave the coat to a third party who marked it up faaaar beyond the $ he promised to pay me. She sold it, gave him the proceeds, and here I sit waiting to be paid. On 1/23/2012 he told me he was placing my check in the mail. I have yet to see it two weeks later. His business partner told "I gave Howard the $ when I sold your coat for him. If he hasn't paid you yet, he must not have it so you just need to be patient." How in the hell are you going to sell my coat., receive and spend the proceeds, and have your business partner tell me I need to be patient! Are you serious???? As soon as I get out of the sky and back on ground I'm writing the BBB and headed straight to the Cook County Clerk of the Circuit Court to sue his deceptive tail. AWFUL, AWFUL, AWFUL business professional. NO CHARACTER, NO INTEGRITY. BEWARE!!! DO NOT DO BUSINESS WITH THIS COMPANY!!! YOU'LL REGRET JUST LIKE ME!!!…

Love my new shearling. I am petite and always feel chilled in cold weather so this year I wanted to prepare myself for a snowy winter with a warm coat. I got excellent help from the owner and found a coat that actually fits, is stylish, and is very warm and soft inside. The price was right when compared to full price retail as the coat is excellent quality and will last me many seasons.…

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Friendly before you pay, horrific once you are committed. I was excited to have a fur blanket/bed cover made from a gorgeous Fox coat and a wonderful mink coat that I had. They were helpful at the beginning - but it took three tries to get it right - and it was still NOT right - but I accepted it as I was disgusted with dealing with them. We designed it on paper - and it never came back the way it was designed - the first time the person who did the work pieced the mink fur together with the fur running in opposite directions and butting up together in the middle of the blanket. Also, I paid $65 a yard for the silk backing material - I was HORRIFIED at how they treated the roll - when they returned the leftover to me they had let it sit on the floor unprotected and the end was soiled and scuffed - it was as if they had never handled a high end material before - and the final product was nothing at all like they said it would be - what we had drawn on paper. I finally decided to take the blanket on the third try - it wasn't what I had wanted but it was all together and usable. The owner, when I was paying the balance, paused, like he was waiting for ME to ask for a discount due to the horrific experience - when I didn't he charged me the full price - he seemed glad that I didn't ask. This experience showed me that he cares more about money than he does about customer satisfaction, and I decided to NEVER go there again for anything and NEVER recommend them to anyone. Should you ever buy a coat there, get a guarantee in writing that it is what they say it is and that the condition is guaranteed. Then take it to a reputable furrier and have both the quality and the condition confirmed. If you need repair work done, GO SOMEWHERE ELSE!!!…